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Northside Ford
San Antonio, TX
1,099 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,099 reviews
August 05, 2018
Service but still not fixed I had my truck serviced and the problems are yet to be fixed. Can I just get a new vehicle please? I mean it is so frustrating to have a new vehicle t I had my truck serviced and the problems are yet to be fixed. Can I just get a new vehicle please? I mean it is so frustrating to have a new vehicle that has issues. More
by Ma
Employees Worked With
Jonathan Cordero
July 26, 2018
Quick service Even though we arrived minutes from opening it took 20 minuets just to register. When we got home 2.5 hrs later we discovered paint scratches on hood Even though we arrived minutes from opening it took 20 minuets just to register. When we got home 2.5 hrs later we discovered paint scratches on hood. We will never go back! Don’t suggest anyone use their services unless forced to More
by Unhappy
Employees Worked With
Delmira Fernandez
July 21, 2018
Service department Gary in the service department provided the best service I have every received from a dealership. He updated me daily on the status of my truck, provi Gary in the service department provided the best service I have every received from a dealership. He updated me daily on the status of my truck, provided a rental car and truck. More
by mark geslak
Employees Worked With
Gary Conn
July 20, 2018
Customer service. Oil change When so many Ford dealerships in San Antonio, can any business afford to lose customers? I cannot believe Ford allows you to represent them. Your ina When so many Ford dealerships in San Antonio, can any business afford to lose customers? I cannot believe Ford allows you to represent them. Your inability to communicate properly the root or underlying cause of a problem. Northside has lost a customer not Ford. More
by Northsideisbelowpar
Employees Worked With
July 12, 2018
Horrible This car buying experience has to be the worst I’ve ever had, very bad business deal. I bought my vehicle going on two months ago, we looked at the ve This car buying experience has to be the worst I’ve ever had, very bad business deal. I bought my vehicle going on two months ago, we looked at the vehicle and noticed it had no navigation card and damage to the cover piece that pops over the trailer hitch. The sales guy mentioned they had 2 vehicles like the one I wanted and one of their sales guys had bought one and switched the cover piece. Which was fine since he said both would be given to me. To this day I still don’t have those items but yet they sent me my license plates when I was told it would all be sent together. I’ve called and pretty much got the run around and now can’t get no one including a manager to get the issue resolved. On top of that the finance guy didn’t make this any better. Once the contract is signed they seriously don’t give a crap. I will take this as a learning experience and NEVER buy here. This is the kind of place people warn you about with sneaky dealerships. Nothing but liars. More
by Laney24
July 08, 2018
Service w / courtesy He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford More
by Fun
Employees Worked With
Mike Rigdon
July 06, 2018
Good service but quite busy Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car serviced More
by Car08
Employees Worked With
Adam Kohler
July 05, 2018
I was able to get all work done in a timely fashion. Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able t Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able to watch television. More
by Jon77
Employees Worked With
Javier Perez
July 02, 2018
Very friendly and professional We found the vehicle we wanted online and our inquiry was answered immediately. We made arrangements to go and drive the vehicle. Hugo showed us the v We found the vehicle we wanted online and our inquiry was answered immediately. We made arrangements to go and drive the vehicle. Hugo showed us the vehicle and we took a test drive. Hugo handled all of the paperwork quickly and professionally. Hugo handed us off to Rob Rodriguez who quickly and professionally handled the financing. All and all a great experience. More
by jwb3017
June 30, 2018
Purchase of a new vehicle I was happy with the at Northside Ford. I would definitely come back when I am ready to purchase my second Ford vehicle. The sales person and manager I was happy with the at Northside Ford. I would definitely come back when I am ready to purchase my second Ford vehicle. The sales person and manager were very helpful. More
by Deanny99
Employees Worked With
