
Northside Ford
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very dissatisfied with the Ford organization. My first Ford I left my 2016 Ford Edge at Northside Ford June 27th following placement of new engine due to Jiffy Lube's destruction. Northside didn't want to deal I left my 2016 Ford Edge at Northside Ford June 27th following placement of new engine due to Jiffy Lube's destruction. Northside didn't want to deal with the "timing" issues since they didn't sell the new engine placed in my car which was installed by a non-Ford Facility. My vehicle has be sitting at Jordan Ford since July 1st waiting in line AGAIN to find out what it wrong with it before work can even begin! Northside said it was a timing issue and should be covered under warranty since it was a new crate motor. As my deceased Dad would say, this is "piss poor" service! This is my first Ford Vehicle and sadly will be my last. I have been without of vehicle since June 27th. Someone needs to step and do the right thing and quick! More
New car purchase Charles Young made the entire experience quite painless! I appreciate the professional attention he gave me while guiding me through the complete pro Charles Young made the entire experience quite painless! I appreciate the professional attention he gave me while guiding me through the complete process. Thanks to Paul also for putting me on the right track and directing me to the place I needed to be to get the ball rolling. More
Great service. Jay was extremely knowledgeable of the vehicle we were interested in. He was able to provide an excellent price we were comfortable with. He provided Jay was extremely knowledgeable of the vehicle we were interested in. He was able to provide an excellent price we were comfortable with. He provided information on financial and service products provided by the dealership. He provided information on the items in the vehicle that made us feel we had been driving this particular model for some time by the end of his presentation. More
Expectations Exceeded! Did lot's of up front homework regarding the type of F150 trim, packages, features that I wanted in my new truck. I went in with numerous pre-printed Did lot's of up front homework regarding the type of F150 trim, packages, features that I wanted in my new truck. I went in with numerous pre-printed window stickers of the inventory I was interested in. Justin Williams knocked it out of the park with product knowledge, flexibility, followup. He double checked to make sure I didn't overlook any other possible inventory or inbound from factory that might work as well. We even changed our minds at the last minute to a King Ranch which turned out to be "the one". The offer-counteroffer game was within reason, yes, they tried to come in low but was able to find a common ground for sales price of the new truck and trade in value. Up front we advised the online team that we would only be working with Justin and Trey Engle in finance based on everyone else's previous reviews on this site. We reiterated to Justin that we would only be working with Trey as well for the financing. At first, Trey was being pulled in every direction that afternoon but was able to accommodate the request and helped us fully understand our options. Overall, I would recommend Justin and Trey again for anyone making a purchase at this dealer. More
Best car purchase experience! We walked into the dealership with very specific ideas about what we wanted for a trade in on our vehicle, what we were willing to pay for a new vehic We walked into the dealership with very specific ideas about what we wanted for a trade in on our vehicle, what we were willing to pay for a new vehicle, and what our expectations were in a new vehicle. Our sales consultant, Sherry Buffington, was outstanding. She made sure that all of our needs and wants were met. The sales manager, Paul, popped in throughout our interactions to make sure that all was going well. At no time did we feel pressured. We could not have asked for a better experience! More
Awesome Auto I have never experance such a nice time shopping for a car than on 5/27/2017. I was not rushed, manipulated or treated rudely. We laughed and joked, I have never experance such a nice time shopping for a car than on 5/27/2017. I was not rushed, manipulated or treated rudely. We laughed and joked, time passed by so fast. They were so gracious. I love my new 2017 Ford Fusion! It will take me a long time to learn how to operate everything! Deborah R More
Great buying experience Hugo was fantastic, he took the time to demonstrate the vehicles features. The price of the vehicle was as advertised. I was given a fair and honest Hugo was fantastic, he took the time to demonstrate the vehicles features. The price of the vehicle was as advertised. I was given a fair and honest value for my trade-in. I have purchased about 26 vehicles for personal use and this was by far the best experience. I highly recommend Northside Ford. More
Awesome Justin and Paul was very helpful and friendly. He helped set up and continue the sale of my SUV. Thanks for your overall help in assisting us. I defin Justin and Paul was very helpful and friendly. He helped set up and continue the sale of my SUV. Thanks for your overall help in assisting us. I definetly will be a returning customer and send people your way More
AWESOME dealership This is the second truck we bought from Northside and we will use this dealer from now on. Hugo is awesome! this past experience was the quickest from This is the second truck we bought from Northside and we will use this dealer from now on. Hugo is awesome! this past experience was the quickest from test drive to driving home we have ever had buying a car. More
My Purchase of a Fort F150 King Ranch 2017 I want to commend Northside Ford and Charles Young for an excellent experience when I purchased my Ford F150. Charles helped me with every step and f I want to commend Northside Ford and Charles Young for an excellent experience when I purchased my Ford F150. Charles helped me with every step and followed up with me until I was satisfied with all my questions. Highly recommend Charles to anyone wanting to purchase a vehicle from Northside Ford. More