Northside Ford

amazing great people I had a great time at the dealer. I was greeted at the door by a sales man. He asked me what I was I looking for and than showed me some cars. He wasn I had a great time at the dealer. I was greeted at the door by a sales man. He asked me what I was I looking for and than showed me some cars. He wasn't pushy by any means he showed me what I wanted and than a couple other ideas. After the test drive we came in and sat down and crunched some numbers, while we did hat he still was pushy he was very relaxed and calm. I came away with an amazing car and a amazing dealer experience. Thank you Ramiro for the help and being a great sales man. More

Great customer service through out the whole process! It took me several months to finally find the car that was right for me and Ramiro Sepulveda was by my side the entire time. He never once pressured m It took me several months to finally find the car that was right for me and Ramiro Sepulveda was by my side the entire time. He never once pressured me into buying a car that I wasn't 100% sure on and he was also reliable when I called him or wanted to go to the dealership to look at a vehicle. Ramiro helped me get into the car that was perfect for me and at a fair price as well. I literally could not have asked for better service while looking for a new vehicle. So often we hear cases of pushy car salesmen and the hassles of buying a car; However, Ramiro eliminated any hassles associated with buying a vehicle and respected my personal space and decisions. Outstanding car buying experience, especially for a first time buyer. I cant imagine going anywhere else in the future. More

Best Ford Dealership in San Antonio with an outstanding team After visiting several Ford dealerships, Mr. Sepulveda at North Side Ford was the deciding factor to purchase my truck there. Not only did he exhibit After visiting several Ford dealerships, Mr. Sepulveda at North Side Ford was the deciding factor to purchase my truck there. Not only did he exhibit the best customer service that I have ever received while shopping for vehicles, he was knowledgeable and very helpful in the process. He answered all my questions and reviewed every detail with me. Mr. Sepulveda takes a personal interest to provide the best customer service to all his guests. I would highly recommend anyone looking to purchase a vehicle to visit Mr. Ramiro Sepulveda at Northside. More

Best Priced Ford Dealership in Bexar County!!! After researching on the internet, Northside Ford had the largest inventory with a 10-12% less price for our 2015 F-150 criteria search throughout the After researching on the internet, Northside Ford had the largest inventory with a 10-12% less price for our 2015 F-150 criteria search throughout the local Ford dealerships. Even my previous Ford dealership pricing were 20% more than Northside Ford for the same like item. Without any hesitation, I would recommend Northside Ford to anyone and to do an internet search to see the great deals they offer verses other dealership. I am 100% disabled and I couldn't walk the huge lot even though I tried. Winded, tired and by chance, I ran into Ramiro Sepulveda outside. Even though he was dealing with another customer's vehicle that was being serviced, he immediately offered us water as he walked us to his office after hearing me. Mr. Sepulveda performed an inventory search with my criterias and found several F-150 for us to look at. He immediately got a goftcart to transport me to the vehicles, showed us everything within our budget, trim and color and was so fast to tailor it down to two trucks. We test drove one truck and it was a keeper. If I didn't get the sidebar installed, I would have drove home, but instead it was a done deal in two days tops. Northside Ford knows how to take care of their potential customers/buyers. Keep up the AMAZING job!?! Thank You Northside Ford and more importantly...Thank You Ramiro Sepulveda. More

Best Dealership In San Antonio As far as dealerships go, we feel that Northside is the best here in San Antonio. We did have some dealings with other dealerships in our area here an As far as dealerships go, we feel that Northside is the best here in San Antonio. We did have some dealings with other dealerships in our area here and most were just flat out not worth even a poor rating. However dealing with Northside was a good experience As most people we would rather have a root canal than have to go through the dealership experience and deal with the vultures that wait for you as you drive in the lot. It wasnt quite that way at Northside. We were met after pulling in by a salesman, when we gave him a salesmans name that we had been in contact with, he took us right inside and to the man we were to see. We knew exactly what we wanted and we knew what we were willing to pay. We layed it all out to him and he had something close to our needs and wants. After the test drive, he was clear that if it wasnt what we exactly wanted we could shake hands and part as friends at anytime. We were also given the option to order the exact vehicle we wanted. We were prepared to do just that. But the one we drove was close enough to what we would have ordered and the things that werent on it that we did want were also added to the paperwork and they ensured us that everything would be taken care of in only a couple days. They were true to their word. We got what we wanted and paid what we were prepared to pay. The other people that worked there were conscious to our needs and were also willing to do what it takes to make us happy. While they had to do the work on our new truck to add the things it didnt have that we wanted we were told it would take about 3 days. They gave us a loaner. I was ready to have some old beat up trade in. Nope...... They gave me a brand new pickup to drive while they were working on mine. We dealt with New car sales, the accessories department manager and the service department manager. ALL of them were very nice and accommodating. Its not just the deal we got Nor just the people we dealt with. It was everything together that made our experience a good one. We will definitely go there again when the time comes to purchase something else. We will also HIGHLY recommend the dealership (Northside Ford) to any and all who may be looking to buy a vehicle of any type, Car or Truck. New or Used......... They are very good people to deal with. More

Great Experience John Caylor started my experience via the internet. Then we went on two test drives that made my decision. The John and David Starnes the Director o John Caylor started my experience via the internet. Then we went on two test drives that made my decision. The John and David Starnes the Director of Internet Sales got together and put together I a great deal for my new 2016 Mustang. They were professional and very clear on communication. The deal was complicated because of using other pieces from my previous car purchase at this dealership. They took their time and were able to transfer all policies and utilize all the cash and rebates to put together a great deal. Very happy. More

Outstanding salesman We lost hope of buying a new vehicle so we went looking at used vehicles at NORTHSIDE FORD. Our salesman Ramiro Sepulveda approached us with a person We lost hope of buying a new vehicle so we went looking at used vehicles at NORTHSIDE FORD. Our salesman Ramiro Sepulveda approached us with a personality and smile that made us feel so welcomed. He walked us thru the entire process with that same smile and awesome attitude the whole time there. We test drove so many vehicles and not once did his attitude change. He ended up getting us out of there in a brand new 2016 Ford Escape. We are completely satisfied and WILL recommend NSFORD/Ramiro Sepulveda to all our family and friends. Keep up the excellent work!!! More

Be Careful I did have an issue with the Sales Manager charging me for add ons I had not agreed to but after contacting the General Manager it was immediately cor I did have an issue with the Sales Manager charging me for add ons I had not agreed to but after contacting the General Manager it was immediately corrected and my money refunded. Really a pleasure to work with a dealership who understands customer satisfaction. I would recommend this dealership because in the end they were more than fair. However, be very careful what sales manager you work with! My sales person, Mickey was excellent and him I would recommend anytime! Based on the General Manager and Mickey I would have given 5 stars but just the fact that they have sales managers that have an integrity issue, I had to go with four! More