Northside Lexus

Northside Lexus repeat customer! I have been coming to Northside Lexus for almost 10 years. Sales and service is great. I worked with Joshua Keough on my recent purchase - outstandi I have been coming to Northside Lexus for almost 10 years. Sales and service is great. I worked with Joshua Keough on my recent purchase - outstanding! More

Delighted I was very pleased to find Northside Lexus, generous with their help even though they benefited little from my purchase. Barry spent an hour going ove I was very pleased to find Northside Lexus, generous with their help even though they benefited little from my purchase. Barry spent an hour going over features on our new (used) car, we got first class treatment. He went out of his way to keep us informed and comfortable during the whole process. In the past buying cars has often been a dreaded necessity. Only what I expected from from Northside, who sponsored our Helping Hands golf tournament in April Sound when I chaired the event several times. Your reputation is very good in April Sound. More

Purchase Donnie was awesome, I flew into Houston that morning Donnie picked me up from the airport and within a hour I was in and out headed home Donnie was awesome, I flew into Houston that morning Donnie picked me up from the airport and within a hour I was in and out headed home More

Professional I had a great enjoyable experience Larry was very helpful showing me in detail all the vehicle features and driving. He also explain all the paper wor I had a great enjoyable experience Larry was very helpful showing me in detail all the vehicle features and driving. He also explain all the paper work involve and answered all my questions. More

SLIGHTLY DISAPPOINTED I CALL IN JANUARY RE INTEREST RATES CONCERNING PURCHASING MY (ENDED) LEASED CAR, SPOKE WITH MIKE D. HE QUOTED 3.9%. WHEN I SAT DOWN WITH JAMES VU TO C I CALL IN JANUARY RE INTEREST RATES CONCERNING PURCHASING MY (ENDED) LEASED CAR, SPOKE WITH MIKE D. HE QUOTED 3.9%. WHEN I SAT DOWN WITH JAMES VU TO COMPLETE PAPERWORK, I WAS TOLD THAT THE RATE WAS 6.09%, SHOCKED. I TOLD HIM I WAS QUOTED 3.9% BY MIKE. AFTER MIKE INVESTIGATED, HE WAS TOLD THAT THE RATE WAS FOR JANUARY AND CHANGED IN FEBRUARY. I FEEL SOMEWHAT BETRAYED BECAUSE THAT WAS IMPORTANT INFO THAT I SHOULD HAVE BEEN TOLD AT MY INITIAL INQUIRY. IF I HAD BEEN TOLD, I WOULD HAVE STARTED THE PROCESS IN JANUARY. NOW I HAVE TO PAY A HIGHER INTEREST RATE BECAUSE OF SOMEONE'S MISTAKE AT NORTHSIDE LEXUS. I FEEL THAT I STILL SHOULD HAVE RECEIVED THE QUOTED RATE. I HAVE LOST CONFIDENCE IN NORTHSIDE AND AS A RESULT, WHEN IT'S TIME FOR ME TO MAKE ANOTHER CAR DECISION, I MAY VISIT ANOTHER DEALER, EVEN THOUGH I AM VERY FOND OF MIKE DRISCOLL AND HAVE THE UTMOST RESPECT FOR HIM. IT WASN'T HIS FAULT, HE WASN'T GIVEN ALL OF THE PERTINENT INFO WHEN HE ASKED THE PERSON IN ACCT DEPT ABOUT THE INTEREST RATE. I FAULT THAT PERSON More

Buying new car Great experience, everyone courteous , helpful. Michael Van Cleave. Erica pollino, Brian Cobb, Caleb Vario . Thanks for making a pleasurable buying ex Great experience, everyone courteous , helpful. Michael Van Cleave. Erica pollino, Brian Cobb, Caleb Vario . Thanks for making a pleasurable buying experience. Have a good day. More

Great experience, as usual! This is the second car we’ve purchased from Mike. He helped us get exactly what we asked for and was patient with us during the process. He has a cust This is the second car we’ve purchased from Mike. He helped us get exactly what we asked for and was patient with us during the process. He has a customer for life! More

Awesome car buying experience Everyone at Northside Lexus were more than kind and helpful! I would highly recommend to all my family and friends! This was the best car buying exper Everyone at Northside Lexus were more than kind and helpful! I would highly recommend to all my family and friends! This was the best car buying experience I’ve ever had! More

Smooth no problems. From the moment we entered the parking lot everyone was polite and courteous. It was early right at opening time but the staff was friendly right from From the moment we entered the parking lot everyone was polite and courteous. It was early right at opening time but the staff was friendly right from the start. Joe realized that I was a serious buyer and he went right to work, no games just friendly serious business. No pressure, we moved at our pace, he was there to assist in any way possible. We told him we where going to go shop around and he respected our right to do so. When we came back everything went fast and smoothly. They saw the value of the trade-in and the money to be made so they shared a little with us. The finance department went smoothly and the Tech adviser was a delight to work with. Hope our relationship continues this way after the sale. We are off to a good start. More

Easy purchase of my first Lexus My experience with Ashley Nguyen was completely professional and informative. She was not pushy, but made me feel at ease as we reviewed the Lexus Nx2 My experience with Ashley Nguyen was completely professional and informative. She was not pushy, but made me feel at ease as we reviewed the Lexus Nx200t. she did her best o work out a deal that was satisfactory to me and the Sales Manager. when I picked up the car, she went over the basic operation of the vehicle and said to call her any time with questions. She was by far the most pleasant experience I have had purchasing a car. The sales manager and the financial manager were also extremely helpful to me. More