Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Northtown Kia

Amherst, NY

3.9
312 Reviews
Call Dealership (716) 217-2390

3900 Sheridan Drive

Amherst, NY

14226

Directions

By Type

312 Reviews of Northtown Kia

October 04, 2023

Salesman was Charlie with help,from Richard. Both great guys. Went the extra ro get me into the Sportage. Know they both will go far. Thanks to both of you !! More

by dkeon40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie and Richard mainly . Then John and Yustuf, Luke Schnell
Report | Print
September 26, 2023

They were wonderful! From finding me the car I want (Justin the salesman) to helping explain everything thoroughly and very friendly (Jacques) I am so happy with their se More

by rain82285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Morton
Report | Print
September 12, 2023

Salesperson willing to go that extra mile. Is it if different Northtown dealerships so I could rest drive a variety of different cars. More

by Lzwirecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
August 28, 2023

Kia Northtown didn’t couldn’t provide good service to me. I wouldn’t suggest Northtown to anyone More

by katty.carty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave young
Report | Print
Aug 29, 2023 -

Northtown Kia responded

We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can reach out to you.

August 22, 2023

Awesome! ! Very easy to work with. No pressure. Highly recommend. Very nice facility. Very professional. More

by badgley103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas phelps, Luke Schnell
Report | Print
August 16, 2023

Efficient and staff friendly. I like the reception area. (Disappointed they now using powdered creamer lol) More

by lynn.williams700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
Report | Print
August 14, 2023

Jacques and Bailey were great to work with. The whole process was smooth. Would purchase from them again in the future More

by TLF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Luke Schnell
Report | Print
August 06, 2023

Northtown helped us find the right car that met our needs and fit our budget. Chandra spent a lot of time with us and answered our many questions, with patience. More

by SueS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
August 02, 2023

Stay away from this dealership waste of time and money bad customer services my car stay in the service department for 2 month and they make more damage to my vehicle More

by Naballi7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ armao, Luke Schnell
Report | Print
Aug 03, 2023 -

Northtown Kia responded

We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can reach out to you.

July 23, 2023

A very clean dealership with friendly and knowledgeable people to interact with. I was disappointed that there were only 3 vehicles in the showroom and no material to take and read about kia’s line. Brochu More

by 44.5 to garage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor I had, extremely pleasant and focused on me and my visit.
Report | Print
Jul 24, 2023 -

Northtown Kia responded

Thank you so much for this great feedback on your recent experience at our dealership. Please send your contact information to p.fermo@northtownauto.com if you would like a salesperson to get in touch with you.

1
2
3
...
32