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Northtown Subaru

Amherst, NY

4.9
300 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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300 Reviews of Northtown Subaru

May 31, 2024

I purchased a brand new Subaru from North Town. I came in late on a busy night and Jenny Ferguson still was able to give me her full attention. They gave me a great deal on my trade in and the new More

by George M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
May 28, 2024

Services department is very transparent and helpful about my car's maintenance needs. Added shuttling really helps getting to and from the dealer. More

by Kisae22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 28, 2024 -

Northtown Subaru responded

We're glad to hear our service department's transparency and shuttle service made your experience at Northtown Subaru a positive one. Thanks for the feedback!

May 27, 2024

Great service. Very friendly and helpful staff that go above and beyond for the customer. More

by Bufhock21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 28, 2024 -

Northtown Subaru responded

Hi! Thank you for leaving us this five-star review and the kind words about our service team at Northtown Subaru! We'll see you next time!

May 22, 2024

Jenny was wonderful to work with. She was very knowledgeable, informative and very easy going. She was patient and answered all of our many questions with ease and kindness. More

by jenncash1219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
May 22, 2024 -

jenncash1219 responded

Thank you for making our first experience purchasing a Subaru so painless!!

May 22, 2024 -

Northtown Subaru responded

Thank you for the wonderful review! We're happy to hear you had a great experience working with Jenny and we'll be sure to share these kind comments with her. Take care and please don't hesitate to reach out if our Northtown Subaru team can be of service again in the future!

May 21, 2024

I recently had my car serviced and maintained at Northtown Subaru, and I couldn't be more satisfied with the experience. The entire team provided excellent service, but I want to give a special shou More

by Stanley B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
May 21, 2024 -

Northtown Subaru responded

Hi Stanley B! We're so glad to know you had a satisfying experience with Aubrey and the rest of our team at Northtown Subaru. We appreciate your recommendation!

May 20, 2024

Bought my second Subaru from North Town. Tim Parks was the best. Knew all the answers to things I asked..and just a super nice guy More

by alisonszynaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parks
May 20, 2024 -

Northtown Subaru responded

Alison, we're delighted to know that Tim provided you with such a great experience at Northtown Subaru. Thanks for your continued support and enjoy your new Subaru!

May 19, 2024

Went in for NYS inspection and routine maintenance work. Work was done promptly, staff was polite and professional and knowledgeable. Service area was one of the cleanest I've seen. Staffer Aubrey very p More

by triangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey, Michael Ahern
May 20, 2024 -

Northtown Subaru responded

We're glad to know your visit at Northtown Subaru went smoothly! Aubrey & the team always aim to provide professional service in a clean environment. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

May 17, 2024

Gabriel went above my expectations with my service. I highly recommend dealing with him at customer service and I will always use this dealership. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
May 17, 2024 -

Northtown Subaru responded

We're delighted to know that Gabriel exceeded your expectations with his service at Northtown Subaru. Your recommendation means a lot to us, and we look forward to serving you in the future!

May 17, 2024

Dave is an excellent sales person. I loved how he spent time explaining all the details in depth. More

by Suzy Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Young
May 18, 2024 -

Northtown Subaru responded

Hi Suzy Q! Thank you for leaving us this five-star review and kind words about Dave from our sales team at Northtown Subaru! We'll see you next time!

May 17, 2024

Andy Stewart was a pleasure to work with. He made me feel like a valued customer and kept me updated on the service being done on my vehicle. I will not take my car anywhere else. More

by crackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 18, 2024 -

Northtown Subaru responded

Hi! We're so glad to know that Andy provided you with a great experience at Northtown Subaru! Your kind words are much appreciated, and we look forward to seeing you for your future service needs. Safe travels!

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