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Northtown Subaru

Amherst, NY

4.9
524 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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524 Reviews of Northtown Subaru

March 18, 2024

Friendly staff and they have a good system of getting people in and out. They also do good work. More

by linnie2girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubry
Mar 19, 2024 -

Northtown Subaru responded

Hi Linnie! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you found our system efficient at Northtown Subaru. Providing excellent service and quality work are top priorities for us, and it's always rewarding to know that our efforts are appreciated.

March 18, 2024

Mike (parts) Aubrey, &. Fred service were awesome. Very knowledgeable and friendly. They all deserve an 11/10! I did not have to wait and the problem was solved/fixed imme More

by kmbrook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey, Fred , Michael Ahern
Mar 18, 2024 -

Northtown Subaru responded

Hi K M Brook! We're delighted to know that Mike, Aubrey, and Fred provided you with excellent service at Northtown Subaru! We strive for quick resolutions and friendly interactions. Thanks for the 11/10 rating - we appreciate it greatly!

March 17, 2024

An easy, efficient and pleasant transaction. A pleasure to do business with. Will come again. More

by kenkraemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Mar 18, 2024 -

Northtown Subaru responded

Hi Ken! Thank you for leaving us this five-star review and kind words about our sales team at Northtown Subaru! We'll see you next time!

March 16, 2024

My car developed a loud rattle overnight. I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Su More

by Lucindamag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 18, 2024 -

Northtown Subaru responded

We're glad to know our team at Northtown Subaru was able to assist you promptly and efficiently! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

March 15, 2024

Andy was friendly, helped me figure out what my service options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. More

by mypitakitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 18, 2024 -

Northtown Subaru responded

We're glad to know that Andy and our team at Northtown Subaru were able to assist you effectively! We look forward to serving you again! Have a great ride!

March 14, 2024

Gabriel and his team are excellent . Great customer service , timely , reasonably priced . I have said when I buy another Subaru ( soon) I want the service department at Northtown to get More

by smjbuffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Mar 14, 2024 -

Northtown Subaru responded

Hi! We're so glad to know that Gabriel and our team at Northtown Subaru have consistently provided you with excellent service. We look forward to assisting you when it's time for your next Subaru purchase! Thanks for the review.

March 14, 2024

Professional welcoming helpful. Everything that demonstrates this dealership wants to provide the public with first class service. More

by Gregbrodnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Mar 15, 2024 -

Northtown Subaru responded

Thank you for the wonderful feedback about your recent experience with our Northtown Subaru team! We appreciate your support and look forward to seeing you again in the future!

March 13, 2024

I was there twice, once to buy the car and once for its regularly scheduled maintenance. In both, they provided a excellent service experience. They answered any questions I had and were quick to take in m More

by Sandrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick, Michael Ahern
Mar 13, 2024 -

Northtown Subaru responded

Hi Sandrock! We're glad to know that you had a great experience during your visits to Northtown Subaru! Our team is always here to provide excellent service and answer any questions. Thanks for choosing us, we appreciate it!

March 11, 2024

Salesman, David Young was top notch anticipated questions gave all relevant info. Sales manage was good but did not disclose some important information up front next time we wouldn’t be as comfort More

by Dboyle66
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 11, 2024 -

Northtown Subaru responded

We appreciate your feedback about your experience with David at Northtown Subaru. We always aim for transparency and will take note of this moving forward. Thank you!

March 08, 2024

Very good service. . job completed before the estimated time probably the best in West New york-Paris More

by Pathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha, Michael Ahern
Mar 08, 2024 -

Northtown Subaru responded

Hi P A Thomas!Thank you for leaving us this five-star review and kind words about our service team at Northtown Subaru! We'll see you next time!

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