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Northtown Subaru

Amherst, NY

4.9
525 Reviews
Call Dealership (716) 992-6547
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3930 Sheridan Drive

Amherst, NY

14226

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525 Reviews of Northtown Subaru

April 18, 2024

I really appreciate the service department staff at Northtown Subaru. They are courteous and helpful, and the work performed by the technician team is solid and reliable. Sherrie was my advisor for my More

by ckm_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
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Apr 19, 2024 -

Northtown Subaru responded

We're so glad to know that you had a positive experience with our service department at Northtown Subaru, especially Sherrie! We strive for reliable work and courteous assistance. Looking forward to your next visit too!

April 13, 2024

Recall work, great customer service. Work was completed on schedule. Aubrey was great. I would recommend this dealership More

by bdst7933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim maul
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Apr 16, 2024 -

Northtown Subaru responded

Hi! We're glad to know that you had a great experience with Aubrey and our team at Northtown Subaru. Thanks for recommending us, we appreciate your support!

April 12, 2024

Excellent customer service from Jeanette. Answered all my questions and showed me how to use all the features on my new Forester. More

by fmarando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Ferguson
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Apr 15, 2024 -

Northtown Subaru responded

We're glad to know Jeanette was able to assist you with all your queries and guide you through the features of your new Forester at Northtown Subaru. Thanks for sharing this positive review!

April 12, 2024

James was AMAZING, very professional and got us a great deal! I would recommend him to anyone! More

by hailzalwsky26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Apr 15, 2024 -

Northtown Subaru responded

Thank you for recommending and sharing your amazing experience with James at Northtown Subaru! We hope to serve you again in the future. Have a great ride!

April 08, 2024

Dave was a very good person to do business with! No pressure and happy with my purchase! More

by Jeanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Young
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Apr 09, 2024 -

Northtown Subaru responded

Jeanne, thank you for the review - Dave & the team are thrilled to hear you're enjoying your new vehicle! We appreciate your business and hope to see you again in the future here at Northtown Subaru!

April 07, 2024

Great dealership. Always friendly and helpful. Not pushy at all in service dept. Courteous on phone and in person. Work done as specified. More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri, Michael Ahern
Report | Print
Apr 08, 2024 -

Northtown Subaru responded

We're glad to know you had a positive service experience with our team at Northtown Subaru. We look forward to serving you again! Safe travels!

April 06, 2024

Great sales people. Not pushy. Very friendly. Would definitely go back again. Thankful for their honest guidance and willingness to work with me. More

by MsNorminator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam was great! Jessy was great!, Michael Ahern
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Apr 08, 2024 -

Northtown Subaru responded

Hi Ms Norminator! We're so glad to know that you had a positive experience with our sales team at Northtown Subaru. We appreciate your feedback and look forward to working with you again in the future!

April 06, 2024

Great experience working with the service department. Everyone is always friendly, helpful and polite. My car is always ready when promised More

by Carol C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Joshua
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Apr 08, 2024 -

Northtown Subaru responded

Hi Carol C! We're delighted to know that you had a great experience with our service department at Northtown Subaru. We always aim to be friendly and efficient! Thanks for your review.

April 05, 2024

Great service and very helpful when explaining service activities. Always keep ne informed on progress or questions. Clean drop off, service desk and waiting areas. More

by nesmithmmb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
Report | Print
Apr 06, 2024 -

Northtown Subaru responded

Hi Nancy S! We're glad to know that you had a great experience with our service team at Northtown Subaru. Keeping customers informed and maintaining clean facilities are priorities for us, so it's fantastic to see that reflected in your visit. Thanks for the positive review!

April 05, 2024

Taylor and the team are always great to deal with and super helpful. I bought my Impreza at this location 4-5 years ago and have been servicing it there ever since. Highly recommend Northtown Subaru! More

by rythomps95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati, Michael Ahern
Report | Print
Apr 06, 2024 -

Northtown Subaru responded

Hi R Y Thomps! We're delighted to know that Taylor and our team at Northtown Subaru have been consistently helpful over the years. Thanks for your loyalty and recommendation! Enjoy your Impreza!

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