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Northtown Subaru

Amherst, NY

4.9
524 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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524 Reviews of Northtown Subaru

April 04, 2024

Service was done before estimated time given. That was a pleasant surprise! Aubrey was great. More

by CB
Recommend Dealer
Yes
Employees Worked With
Aubrey
Apr 05, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! Aubrey & the team hope to see you again next time here at Northtown Subaru!

April 03, 2024

Had my Outback in for Service to find the cause of an abnormal battery drain. Worked with Service Writer, Joshua and his talented Technician Staff. After a thorough exam, they found the charging system n More

by nicepeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Apr 03, 2024 -

Northtown Subaru responded

Hi! We're glad to know that Joshua and our technical team at Northtown Subaru were able to diagnose and fix your Outback's battery problem. We strive for thorough service, so it's great to hear about your positive experience! Safe travels with the updated software!

April 02, 2024

Very pleased with my sales experience and the other dealership staff. Experience was comfortable and timely at Northtown Subaru. Only concern in the buying process was the final detailing of my certifi More

by A.RED77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stepien
Apr 02, 2024 -

Northtown Subaru responded

Hi A Red! We're glad to know that you had a comfortable and timely experience at Northtown Subaru! We appreciate your feedback on the detailing of your certified used purchase, as it helps us improve. Thanks for recommending us, we hope to see you again in the future!

April 02, 2024

Tim Park and the rest of the staff at Northtown Subaru were incredibly helpful and professional. Tim truly went above and beyond. 10 out of 10!! More

by joconnor527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Apr 03, 2024 -

Northtown Subaru responded

Thanks for the high praise! We're delighted to know that Tim and our team at Northtown Subaru provided you with such a great experience. Enjoy your new ride!

April 01, 2024

We first met Brandon Mednick 5 years ago when we bought two new Subies. We just bought another new Forester from Brandon today. Great salesman. Very knowledgeable. Easy to work with. And got fair deal. D More

by RCD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Apr 02, 2024 -

Northtown Subaru responded

We're delighted to know that Brandon was able to assist you in finding the perfect Forester at Northtown Subaru! We appreciate your continued support and recommendation. Enjoy your new ride!

April 01, 2024

The dealership has customers needs as their driver. Thank you Northtown. The service center is best with on time service. More

by vpkandarpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
Apr 02, 2024 -

Northtown Subaru responded

We're delighted to know that you had a positive experience with our service center at Northtown Subaru. We always strive to prioritize the needs of our customers and deliver timely services. Thanks for your feedback!

March 30, 2024

Garage is very clean and organized. They accommodated me quickly as I'm on an oxygen tank More

by Gilnpaulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 01, 2024 -

Northtown Subaru responded

Thank you for your confidence in Northtown Subaru, and for your business. We are grateful to have you as a customer!

March 30, 2024

The customer service I received from Trisha was excellent. She was attentive, conscientious and caring. More

by Jenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha
Apr 01, 2024 -

Northtown Subaru responded

Jenni, we're delighted to know Trisha provided you with excellent customer service at Northtown Subaru. Thanks for sharing your experience!

March 29, 2024

Excellent and timely service. No problems checking in, waiting for service, work that was done . More

by jawalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy. Helpful and informative.
Mar 30, 2024 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Northtown Subaru Team

March 29, 2024

North town has always been on the business of going above and beyond - this last visit was no exception - they were extremely busy and had done technical problems outside their control that caused protracted More

by Bungalowlynn
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 31, 2024 -

Northtown Subaru responded

We're glad to know that despite some technical hiccups, Rob and our Northtown Subaru team were able to keep you updated and provide a solution. We appreciate your patience during this time! Thanks for choosing us for all your automotive needs! Safe travels!

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