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Northtown Subaru

Amherst, NY

4.9
769 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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769 Reviews of Northtown Subaru

December 14, 2024

Salesman Jason Wilkenson was excellent to work with and work out a deal on the 2020 Jeep Wrangler I purchased. Everything I requested from Northtown to close the sale they did. I would highly recommend th More

by ghaas0179
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Park & Jason Wilkenson
Dec 16, 2024 -

Northtown Subaru responded

Thank you for recommending Northtown Subaru! We're delighted to hear that Jason provided excellent service and helped secure a great deal on your 2020 Jeep Wrangler. Enjoy the ride, and feel free to reach out if you need anything else!

December 09, 2024

My salesman, Chris Troxel, was very friendly and we were able to work out a deal that I was happy with. I didn’t feel pressured in any way at any point in the process. And the car they had there had everyth More

by drsorce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel, Michael Ahern
Dec 09, 2024 -

Northtown Subaru responded

We're delighted to hear that Chris made your experience at Northtown Subaru a positive one, and that you found the perfect car with all the features you wanted. Thank you for sharing this feedback! Enjoy your new ride!

December 08, 2024

Exceptional service. My next car will definitely be a Subaru. They always take good are of you. More

by Patkorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Dec 09, 2024 -

Northtown Subaru responded

We're happy to hear you had exceptional service and that you'll be choosing Subaru for your next car at Northtown Subaru. We truly appreciate your loyalty and see you again! Safe travels!

December 06, 2024

Northtown is anlways efficient and honest. Sherri in the Service Dept was very helpful and accommodating. More

by loriweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
Dec 07, 2024 -

Northtown Subaru responded

Hi Lori, we're delighted to hear that Sherri and the Northtown Subaru team provided you with efficient and honest service. We look forward to serving you again! Have a great ride!

December 06, 2024

Outstanding service and help from Nick! They worked me in and solved issue- highly recommend NT Subaru. More

by philgerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Dec 07, 2024 -

Northtown Subaru responded

Hi Philgerri, we're delighted to hear that Nick and the Northtown Subaru team provided outstanding service. We appreciate your recommendation and see you again! Have a great ride!

December 06, 2024

The process to obtain my new car was seamless. My sales person was easy to work with More

by lizziev930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Dec 07, 2024 -

Northtown Subaru responded

Hi Lizzie, we're glad to hear the process was seamless and that your salesperson was easy to work with at Northtown Subaru. We appreciate your business and see you next time! Safe travels!

December 06, 2024

Karen Schultz was the best to work with when purchasing my Crosstrek! Karen was knowledgeable about the vehicle and its features and very customer oriented. Karen had all the paperwork ready to go wh More

by Tlochrane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz, Michael Ahern
Dec 06, 2024 -

Northtown Subaru responded

Tlochrane, we're delighted to hear that Karen provided such a seamless experience for your Crosstrek purchase at Northtown Subaru. Thank you for the recommendation and enjoy your new ride!

November 29, 2024

I was so pleased went I took my car in for service. Amazing customer service as they went above & beyond as my discount for the service expired. The wait was comfortable and my service was done in a ti More

by Sue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie Bowerman, Michael Ahern
Nov 29, 2024 -

Northtown Subaru responded

Sue, we're delighted to hear about your positive experience with our service team at Northtown Subaru. It's great to know that we could accommodate you and make the process comfortable. Thank you for recommending us!

November 27, 2024

This is the first service visit after my initial purchase of my 2024 Crosstrek. It was for the four months oil change and tire rotation post purchase. The service was conducted right at my appointed time, an More

by Johnbtlr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Michael Ahern
Nov 27, 2024 -

Northtown Subaru responded

We're delighted to hear that your first service visit at Northtown Subaru was a five-star experience! It's great to know our team provided professional and friendly service while addressing all your questions. We look forward to assisting you with any future needs!

November 26, 2024

Service advisors and technicians worked well together to keep me informed of the status of my car. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe in service.
Nov 27, 2024 -

Northtown Subaru responded

Thank you, Mike! We're glad to hear it! - Northtown Subaru

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