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Northtown Subaru

Amherst, NY

4.9
546 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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546 Reviews of Northtown Subaru

April 13, 2025

The best dealership ever! Walking in for the first time. Everyone was so friendly and how great that no one pressured us! Paul was super great, he took the time for all our More

by Joann Tatko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
Apr 14, 2025 -

Northtown Subaru responded

Joann, we're delighted to hear that Paul and the Northtown Subaru team made your visit enjoyable and pressure-free. It's great knowing you felt well-informed about your new vehicle's features. Thank you for sharing such a positive experience!

April 10, 2025

Excellent service. It was very easy to make the appointment. Andy is the best! He explained the issue and solution in a clear and concise manner. Prompt service. Transp More

by drlehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy from service , Michael Ahern
Apr 11, 2025 -

Northtown Subaru responded

We're delighted to hear that Andy and the Northtown Subaru team provided you with excellent service! It's great to know everything was clear and convenient for you. Thank you for sharing your experience!

April 07, 2025

Amani was very helpful and knowledgeable. Kyle the manager and math wiz was helpful in getting me into a very comfortable monthly payment. Never thought I would lease a car but I did. More

by swiess4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani she was sincere and helpful and not pushy.
Apr 08, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani and Kyle made your leasing experience a positive one at Northtown Subaru! It's great to know they helped you find a comfortable monthly payment. Enjoy the ride, and thank you for choosing us!

April 01, 2025

They are the best, I’ve been going there for so long they’re almost like family. They take excellent care of you and your vehicle. More

by pctrailboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Northtown Subaru feels like family and takes excellent care of you and your vehicle. Thank you for being a loyal customer, we truly appreciate it!

April 01, 2025

This is our 9th outback From northTown Subaru. We have been coming to North town since 1999. Kevin Perchan is a wonderful sales associate for your dealership. We have had Kevin for our last 3 Outb More

by kirbyetc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 02, 2025 -

Northtown Subaru responded

Thank you for your continued loyalty to Northtown Subaru! We're delighted to hear that Kevin has been such a wonderful sales associate for you over the years. Enjoy your newest Outback, and we look forward to seeing you again in the future!

April 01, 2025

Sherrie was wonderful! She went the extra mile and answered all my questions and gave me the estimate I was looking for. I will be coming back to your location. Thank you! More

by wbowen27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Sherrie
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Sherrie provided such excellent service at Northtown Subaru! It's great to know she went the extra mile for you. We look forward to welcoming you back in the future!

April 01, 2025

Went there for a service appointment and Gabriel was excellent. He was fast, efficient and took care of everything. The time to service the car for oil change, tore rotation and cabin filter change was More

by Pavan Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Apr 01, 2025 -

Northtown Subaru responded

Pavan, we're delighted to hear that Gabriel provided you with efficient service at Northtown Subaru. Thanks for sharing your experience and we look forward to assisting you again in the future!

March 31, 2025

Efficient, kind and reasonable - Caleb was outstanding! I have never had a Subaru but would highly recommend Caleb at Northtown Subaru. More

by pamak77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Michael Ahern
Apr 01, 2025 -

Northtown Subaru responded

Thank you for the recommendation! We're delighted to hear that Caleb provided such a positive experience at Northtown Subaru. Enjoy your new ride!

March 31, 2025

Had a great experience. Amani was awesome she really made it easy. She makes you feel very comfortable while making such an important purchase:) I would recommend her to my More

by Milettecolleen06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani made your experience at Northtown Subaru so comfortable and easy! Thank you for recommending her, and we appreciate your support. Enjoy the new ride!

March 30, 2025

Jerry has been amazing on the last 3 Subarus I leased. I am looking forward to coming back for many years to come! More

by natt_lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Jerry has consistently provided you with excellent service at Northtown Subaru! Thank you for your loyalty, and we look forward to assisting you with many more Subarus in the future.

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