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Northtown Subaru

Amherst, NY

4.9
710 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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710 Reviews of Northtown Subaru

November 09, 2025

Our experience with the service at Northtown Subaru is that it is prompt and well done. More

by bpf234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept —Rihanna
Nov 10, 2025 -

Northtown Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! – Northtown Subaru

November 09, 2025

I was very happy with the service and atmosphere. The car was serviced in a timely manner. I noticed when I got home that they forgot to check the psi but I went back the next day and they immediatel More

by idzikn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 10, 2025 -

Northtown Subaru responded

We're pleased to hear our team quickly addressed the PSI issue when you returned. Safe travels from all of us here at Northtown Subaru!

November 09, 2025

Our experience at Northtown Auto was exceptional. When we walked in we were immediately met by Stephen, who walked us all the way through the process with Northtown Auto. Stephen is professional with More

by bh007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker
Nov 11, 2025 -

Northtown Subaru responded

We're glad to hear you had an exceptional experience with Stephen at Northtown Subaru! Thank you for trusting us with your business. Enjoy your new Subaru!

November 05, 2025

Excellent service. Very thorough. Will always use Northtown Subaru. Will lease again when this lease runs out. More

by Romanteluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Nov 05, 2025 -

Northtown Subaru responded

We’re glad to hear our thorough service has earned your loyalty! Thank you for choosing Northtown Subaru, and we look forward to assisting you again in the future. Safe travels!

November 04, 2025

As efficient as any dealership could be. Oil change, tire repair and tire rotation in less than 30 minutes. Didnt even have time to finish a cup of coffee. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 05, 2025 -

Northtown Subaru responded

Hi John, thank you for choosing Northtown Subaru and for sharing your positive feedback about our efficient service. We look forward to welcoming you back in the future. Safe travels!

November 01, 2025

I like bringing my vehicle here for service. I recently got my oil changed. Dan the service advisor was very friendly. Did not have to wait. Long. Price was reasonable. More

by rob21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2025 -

Northtown Subaru responded

Hi Rob, it means a lot to hear that Dan took such good care of you! Thank you for choosing Northtown Subaru and for your repeat business. See you next time!

November 01, 2025

They are helpful, flexible in scheduling, very accommodating and explain things very well. Everyone is nice to deal with. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2025 -

Northtown Subaru responded

Hi Kathy! It's great to hear you were so well taken care of by our team! We hope to see you again at Northtown Subaru!

October 31, 2025

Dan is an outstanding representative. He's attentive, professional, and a true asset to both Northtown and Subaru alike. Thanks again Dan, for taking care of business in the best possibl More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2025 -

Northtown Subaru responded

Thank you for your wonderful feedback! We're delighted to hear Dan provided excellent service. We’ll be sure to pass along your kind words. Hope to see you again! -Northtown Subaru

October 28, 2025

I had a great experience working with Northtown Subaru during my recent Outback Wilderness purchase. They found the exact car I was looking for. More

by Dave D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Oct 29, 2025 -

Northtown Subaru responded

Hi Dave, we're so happy to hear about your Outback Wilderness purchase! Thanks for choosing Northtown Subaru and for sharing your feedback!

October 24, 2025

Nick took great care of me and I enjoyed working with him. Nick was friendly and helpful as all are in the service department. I appreciate Nick’s follow up with phone call when my repair was completed. More

by tonyantoniadis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Oct 27, 2025 -

Northtown Subaru responded

We’re grateful for your loyalty and thank you for choosing Northtown Subaru again and again. See you next time!

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