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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,031 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,033 reviews
January 01, 2024
Bought vehicle and 3 days later noticed tail light was cracked. I only had vehicle in my driveway and my sons driveway so it wasn’t me so it must have been cracked when purchased. Still waiting for decisi cracked. I only had vehicle in my driveway and my sons driveway so it wasn’t me so it must have been cracked when purchased. Still waiting for decision to replace. After spending 66,000 dollars you would think this could have been resolved ASAP More
by rellis9
Verified CustomerEmployees Worked With
Helpful December 30, 2023
They will sell you damaged vehicle without proper inspection or completely fail to inform you of such. inspection or completely fail to inform you of such. More
by seantalukder
December 30, 2023
The service advisors are friendly, informative and patient. Whichever service advisor I get, He or she always thoroughly checks my cars health and gives me the best advise to take care of it. patient. Whichever service advisor I get, He or she always thoroughly checks my cars health and gives me the best advise to take care of it. More
by amoseverest
Employees Worked With
Kristen Crenshaw
December 30, 2023
Horrible experience, the service department is the worst I have ever been too. Disorganized, not willing to compromise, no sense of urgency, terrible communication, and withholds information. I have ever been too. Disorganized, not willing to compromise, no sense of urgency, terrible communication, and withholds information. More
by albright.andrew
Employees Worked With
David
December 30, 2023
Great customer service. Fast, reliable and friendly. On time appointments with knowledgeable service advisors. Greeted at entrance. Fast, reliable and friendly. On time appointments with knowledgeable service advisors. Greeted at entrance. More
by isela1016
Employees Worked With
Not sure
December 28, 2023
Great dealer, good service. They take care of me and listen every time I go They take care of me and listen every time I go More
by branlyjv0816
Employees Worked With
