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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,031 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,031 reviews
November 30, 2023
Everyone very nice and helpful. Salesman not running after you as soon as you get out the car. I’ve never been to a nicer dealership. Salesman not running after you as soon as you get out the car. I’ve never been to a nicer dealership. More
by carolofhockley
Verified Customer
Helpful November 30, 2023
Great service, very well organized, Always a good experience. very friendly staff, Hector is always so hepfull, they really care bout the customers experience. very friendly staff, Hector is always so hepfull, they really care bout the customers More
by patino.concrete1
Employees Worked With
November 29, 2023
Great service as always. Jeremy in the service department took great care of us while my wife Challenger was being serviced. Jeremy in the service department took great care of us while my wife Challenger was being serviced. More
by tobymcenroe
Employees Worked With
Jeremy in the service department
November 29, 2023
The dealership is very well organized, The communication they kept with me during the maintenance on my vehicle was very thorough, and kept me well informed in stages. they kept with me during the maintenance on my vehicle was very thorough, and kept me well informed in stages. More
by rowdywhitfield516
Employees Worked With
Kristen
November 29, 2023
Extremely helpful with my maintenence issue. Also assisted with coordinating transportation to the dealership to pick up my vehicle. I was very pleased with the work completed. Also assisted with coordinating transportation to the dealership to pick up my vehicle. I was very pleased with the work completed. More
by pompero59
Employees Worked With
Service Dept.
November 27, 2023
Went for a recall, unable to complete recall due to parts; was told it would take a week for parts to arrive and someone would call me. It’s been more than a month and no call, no parts etc. Was told I parts; was told it would take a week for parts to arrive and someone would call me. It’s been more than a month and no call, no parts etc. Was told I would get a complimentary wash, made me wait an hour and no wash. Very disappointed! More
by salopez69
Employees Worked With
Don’t remember
