
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Such a great experience! My husband and I went in late Black Friday not entirely sure of what I wanted in a new car so Brent helped us compare and contrast several different J My husband and I went in late Black Friday not entirely sure of what I wanted in a new car so Brent helped us compare and contrast several different Jeeps. We ended up deciding on the Grand Cherokee thanks to Brent and all of his knowledge on the cars! I couldn't be happier- I feel like I'm driving the nicest car on the road! I can't thank Brent and Northwest Hills enough! More
Pleasant experience with no pressure I was definitely satisfied with how easy going the staff was here! Zach was great, he didn't pressure me into buying something like alot of other car I was definitely satisfied with how easy going the staff was here! Zach was great, he didn't pressure me into buying something like alot of other car salesman try to do. He was also very helpful in giving me a fair value on my trade in!! The entire process went smoothly. More
Great experience at Northwest Hills! The entire staff was helpful and friendly. Bill was extremely professional and made the whole experience a quick and easy one. He took the time to ex The entire staff was helpful and friendly. Bill was extremely professional and made the whole experience a quick and easy one. He took the time to explain every feature of my new Jeep and I drove away feeling happy and confident with my purchase! More
Great sales dept Everyone at this dealer was very nice. Very approachable. Answered any questions and returned calls quickly. They were able to beat a price from anoth Everyone at this dealer was very nice. Very approachable. Answered any questions and returned calls quickly. They were able to beat a price from another dealer after showing them the other vehicle. They also were able to get my payments to what I could afford which took a lot of their time. This was a great experience for me and I can’t say anything bad about any of the people I met the few days I had to go to the dealer. More
NWH Experience Made appointment with Jason over the phone at GMC. He called me back asking if I could come in after 3 instead of 2 so he could be available to meet Made appointment with Jason over the phone at GMC. He called me back asking if I could come in after 3 instead of 2 so he could be available to meet with me. I did and when I arrived he passed me over to Leonard and he didn’t have a customer with him for the rest of the night so it wasn’t the best first impression. Leonard was great but I felt the communication could have been better. It was my understanding Roger was running my credit and I’d find out the details shortly. After waiting 30 minutes I was told it would be best to leave a deposit and Roger would call me tomorrow after he runs my application and to make an appointment to sign the paperwork. It was 4 pm and I was really excited to take home a brand new car! I left there feeling unsure if I made the right decision. But I got a call back and was approved within 5 minutes after sharing my concerns. I’ve been in sales for many years and customer service makes all the difference. I did have a great experience with Leonard and Darren who were knowledgeable and fantastic! They helped turn things around and felt great about my purchase and answered my questions. More
Great Experience at Northwest Hills Chrysler Jeep I traveled 40+ miles to Northwest Hills Jeep to purchase a vehicle. When I arrived the vehicle was already in front of the dealership ready for me to I traveled 40+ miles to Northwest Hills Jeep to purchase a vehicle. When I arrived the vehicle was already in front of the dealership ready for me to look at and drive. The sales person was courteous and mindful of my time. I was offered a great price (they worked hard to find me discounts, incentives, etc.), completed the paperwork quickly, walked me through the vehicle features and purchased the vehicle. It was a great experience and all the people there were a pleasure to work with. Thank you Northwest Hills Jeep! More
2018 Jeep Compass I originally planned on looking at a used vehicle I saw listed online at Sullivan Northwest Hills. I hadn't even considered purchasing or leasing a ne I originally planned on looking at a used vehicle I saw listed online at Sullivan Northwest Hills. I hadn't even considered purchasing or leasing a new vehicle as I assumed it was out of my price range. Bill Reudegen was very helpful and informative, giving me all of my options which eventually led to the leasing of a new 2018 Jeep Compass. He took the time to go into detail about all of the features of my new vehicle, setting my preferences. Personable and no pressure which is very much appreciated while car shopping. The only negative I would mention: The detail job on the car before pick-up was less than impressive- Though its a new car and mostly needed plastic guards and covers removed, the cloth they used to wipe the vehicle left little white remnants on every surface (including the leather on the seats). The armoral job also left streaky smears on the car doors and dash. I am certain if i had called they would have been happy to re-detail the car, but "aint nobody got time" to drive 40 minutes back to the dealership. More
Easy to Work With The Northwest Hills team made leasing my Grand Cherokee a breeze! No pressure, just a great explanation of features of different models which led me i The Northwest Hills team made leasing my Grand Cherokee a breeze! No pressure, just a great explanation of features of different models which led me in the right direction. Paperwork process was a 30 minute affair - very well done. More
Ram 2500 Power Wagon The whole team at Northwest Hills did an awesome job with the deal and delivery of my new Power Wagon. I drove over 900 miles to get this truck! The whole team at Northwest Hills did an awesome job with the deal and delivery of my new Power Wagon. I drove over 900 miles to get this truck! More
Purchased new Jeep Renagade Friendly, no pressure, informed. Took care of all needs reguarding registration of vehicle. Explained the woking of the new Renagade. Overall great t Friendly, no pressure, informed. Took care of all needs reguarding registration of vehicle. Explained the woking of the new Renagade. Overall great to work with. More