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Novak Motors NY
Farmingdale, NY
917 Reviews
Visit our INDOOR SHOWROOM for the most customer-friendly car buying experience you will ever encounter. Our Inventory consists of ONE OWNER/OFF LEASE/LOW MILEAGE/CLEAN CARFAX SEDANS, SUV'S AND TRUCKS priced BELOW MARKET. Ask about our LIFETIME POWERTRAIN WARRANTY and 7-DAY EXCHANGE PROGRAM! Our 70,000 square foot indoor showroom is always SUNNY AND 65 and is home to pristine Jeep, Chrysler, Dodge, Ram, Audi, Acura, Honda, Toyota, Subaru, Ford and more! We welcome you in before you visit anywhere else to get you in the best vehicle at the best price. At Novak Motors, we make car buying SIMPLE, STRAIGHTFORWARD, AND ENJOYABLE. We hope to see you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 917 reviews
August 13, 2021
This place went down hill. BUYER BEWARE. Originally This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile vehicles. Upfront pricing, no pressure no BS. I worked with sales person Anna and ended up trading in a Pilot and a wrangler foe 2 grand Cherokees. Trade in values were awesome. Condition of new cars awesome. Service awesome. Frank in financing awesome. I referred them multiple times to famiky and friends and even received $75 checks when they bought vehicles. 3 Grand Cherokees, 1 Ram pickup , Subaru and a wrangler. All good right. Fast forward. Sunmer 2021 I am looking to trade in a wrangler for another grand Cherokee. I call Anna’s phone. Some stranger picked up and tells me she is away from phone and to come in. We go to dealer only to find out that Anna no longer works there. There are no prices on the cars. Inventory is sparse, not top notch and service was non existent. We sit around for 30 min waiting to speak to manager (Mike) who never came out of his office and we leave. I went back again a week later only to find out that the sales person we talked to (matt) was no longer there. Hmm. I asked to speak to manager (mike). Once again. No one in the office or in the entire place and he could not be bothered. I ended up picking out a grand Cherokee salesman in training on floor and wanted to leave a deposit until i could bring wrangler in for appraisal. I was told $1000 deposit was non refundable if i did not like trade in value. so i left and said i woild come back with wrangler. a week later came back with car. Yet another Salesman (gabe) asked me what I needed. I told him i was there for an appraisal. He asked if i had an appointment. Once again, not a sole in the place and i told him no. He said they dont do appraisals until i pick out a vehicle. I told him that i did and he said well we don’t do appraisals until we have contracts signed on new vehicle. I told him. How can i make a decision until i know what my trade is worth i cannot believe what a run around i was getting and I left in disgust. These guys are now just as bad as most orher dealers and will never go back. More
by Tomvecc22
August 11, 2021
It was a real pleasure to work with Scott and his team. They went above and beyond to get me the car I wanted at an affordable price! They took all my requests into consideration and met my needs. Very ser They went above and beyond to get me the car I wanted at an affordable price! They took all my requests into consideration and met my needs. Very service oriented. Great experience! More
by mayra.s.berlanga
August 08, 2021
Professional and easy process from start to finish. Sales manager Scott made sure every detail was attended to and Ray the operations manager went above and beyond to make sure I left happy. Overall excellen manager Scott made sure every detail was attended to and Ray the operations manager went above and beyond to make sure I left happy. Overall excellent buying experience. More
by mjsherin3
Employees Worked With
August 04, 2021
We were extremely pleased with our experience at Novak. Scott was a pleasure to work with and took the time to answer all of our questions and explain everything. Mike and Frank also helped in making our b Scott was a pleasure to work with and took the time to answer all of our questions and explain everything. Mike and Frank also helped in making our buying process as easy as possible. I have already recommended others to go to Novak Motors. More
by CR514
July 29, 2021
Scott helped out a lot with finding the right car at the right price. He is funny and makes the car buying process pain free. right price. He is funny and makes the car buying process pain free. More
by delia172117
July 27, 2021
Second time back and they did not disappoint!! Highly recommend!! Friendly, honest and all around great service! I will be telling my friends who are in need of a car! recommend!! Friendly, honest and all around great service! I will be telling my friends who are in need of a car! More
by Ccolasan
Employees Worked With
July 20, 2021
This was the most stress free purchase of a car that I have had. Thanks to Scott from sales and Frank from Finance . I have already recommended Novak Motors to my friends have had. Thanks to Scott from sales and Frank from Finance . I have already recommended Novak Motors to my friends More
by Clink22
July 16, 2021
I had a great experience buying a 2018 Dodge Durango from Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clea Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clean. The staff was awesome and very easy to deal with. No pressure at all. I wanted a certain truck and I was driving it that same day. No issues and no problems. Five star all the way around.. More
by Devito1530
July 15, 2021
I was impressed by the amount of inventory they had and the quality of the vehicles! Very transparent customer service! Would highly recommend to anyone looking for preowned quality vehicles. the quality of the vehicles! Very transparent customer service! Would highly recommend to anyone looking for preowned quality vehicles. More
by mdairy
July 09, 2021
I worked with Gabe Hernandez. I felt the whole team including Gabe consisted of consummate professionals and good people. I would highly recommend this dealership. My satisfaction with my purchase is 1 including Gabe consisted of consummate professionals and good people. I would highly recommend this dealership. My satisfaction with my purchase is 100%. More
by Nagin0732
Employees Worked With
