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Novak Motors NY
Farmingdale, NY
930 Reviews
Visit our INDOOR SHOWROOM for the most customer-friendly car buying experience you will ever encounter. Our Inventory consists of ONE OWNER/OFF LEASE/LOW MILEAGE/CLEAN CARFAX SEDANS, SUV'S AND TRUCKS priced BELOW MARKET. Ask about our LIFETIME POWERTRAIN WARRANTY and 7-DAY EXCHANGE PROGRAM! Our 70,000 square foot indoor showroom is always SUNNY AND 65 and is home to pristine Jeep, Chrysler, Dodge, Ram, Audi, Acura, Honda, Toyota, Subaru, Ford and more! We welcome you in before you visit anywhere else to get you in the best vehicle at the best price. At Novak Motors, we make car buying SIMPLE, STRAIGHTFORWARD, AND ENJOYABLE. We hope to see you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 930 reviews
June 07, 2021
BUYER BEWARE!!!In May 2016, I purchased a Chrysler 300 BUYER BEWARE!!! In May 2016, I purchased a Chrysler 300 from Frank at Novak Motors. At the time they were located in Hauppauge, NY and Amy was thei BUYER BEWARE!!! In May 2016, I purchased a Chrysler 300 from Frank at Novak Motors. At the time they were located in Hauppauge, NY and Amy was their Director of Finance. Customer Service was outstanding and I have shared that experience with numerous friends/co-workers over the years who were looking to buy a vehicle. Fast forward May 2021, I went to Novak to purchase a vehicle for my wife and decided on a Nissan Rogue. I completed my credit application and informed my salesperson, Gabe that I wanted to finance the vehicle through my credit union, Ocean Financial. He assured me that would not be a problem. He stated once my credit report came back and I sit with the Finance Manager, all those decisions will be made. When I came back for my appointment, the finance manager informed me my loan had already been placed with BB&T Bank because my credit union's rates were too high. When I questioned why the rate was higher, he told me it was based on my credit report and that this bank was lowest at 5.32% for 72 months. At this point I figured I was already set on the vehicle and just signed off. Upon delivery of the vehicle there were several scratches that were supposed to have been fixed and there was only 1 Key Fob with the vehicle. When I asked for the 2nd key, Gabe told me his manager said I would have to purchase it at $150.00 because the car only came with 1 key. I asked to speak with the manager who arrived with an attitude. At this point I told him I didn't like the way I was being treated and asked to cancel the deal (financing, scratches, key fob and overall attitude of the manager). He agreed... However, while I was waiting, Gabe arrived back with the 2nd Key Fob that was mysteriously found in the back and they agreed to fix the scratches. The manager then informed me they were no longer affiliated with Ocean Financial and therefore had no choice but to use BB&T Bank. I agreed to take the deal as my wife had her heart set on the vehicle. *The next business day I contacted my credit union who stated my credit was fine and my interest rate would have been 3.10% for 78 months. They also confirmed Ocean Financial is still affiliated with Grove Car/Novak Motors. I am in the process of refinancing but obviously the business was steered to BB&T for some reason??? Apparently, Novak's management has shifted their emphasis from customer service to just making an extra buck! More
by Flip
June 05, 2021
Excellent experience. Scott Misino was professional and friendly. He 3xplained the process perfectly and it went just like he said. Smoothest experience I ever had buying a car. Will absolutely recommend. friendly. He 3xplained the process perfectly and it went just like he said. Smoothest experience I ever had buying a car. Will absolutely recommend. More
by sgtgopd
Employees Worked With
June 04, 2021
This is my second time purchasing a vehicle from Novack . My salesman Scott was professional, great communication and a pleasure to deal with . Highly recommended. My salesman Scott was professional, great communication and a pleasure to deal with . Highly recommended. More
by swsasso
Employees Worked With
June 01, 2021
Ask for Greg! Their cars are in excellent condition with low mileage and they don’t BS you! Ask for Greg Hampton he’s the best! low mileage and they don’t BS you! Ask for Greg Hampton he’s the best! More
by khadijahreed1
Employees Worked With
May 29, 2021
Jeep Wrangler sales are a dime a dozen, so it comes down to professionalism, communication and how the dealership conducts itself. This is why I chose Novak Motors and Scott to be my contact. Scott promptly to professionalism, communication and how the dealership conducts itself. This is why I chose Novak Motors and Scott to be my contact. Scott promptly answered my online inquiry, gave me a thorough explanation about the dealership itself and how they go about bringing in their inventory of very elite vehicles that are in beautiful shape. I drove over an hour to Novak because of this. The dealership is beautiful and the cars were pristine. Finance was very professional and nobody pushed me to do anything. It was one of the best car buying experiences I’ve had. More
by Joe B
Employees Worked With
May 29, 2021
Excellent dealership no BS would recommend to all shop here first love my jeep!!!!! Scott Misino is on point quality inventory sign and drive easy peasy here first love my jeep!!!!! Scott Misino is on point quality inventory sign and drive easy peasy More
by afalzarano2013
Employees Worked With
May 28, 2021
Honest and upfront about all details. Scott was very helpful with the whole transaction. I have bought many cars but this was the best car buying experience. helpful with the whole transaction. I have bought many cars but this was the best car buying experience. More
by kartikkapur
Employees Worked With
May 26, 2021
The best experience for us buying a car! Thank you to Scott for his attention to detail and for going above and beyond for us! Scott for his attention to detail and for going above and beyond for us! More
by escorpion15
Employees Worked With
May 22, 2021
Novak Motors makes buying a car so easy! They are fast, efficient and honest. Scott Misino is a great salesman. I definitely recommend using Novak Motors when buying a new car! efficient and honest. Scott Misino is a great salesman. I definitely recommend using Novak Motors when buying a new car! More
by ashleycorcoran624
May 22, 2021
Just purchased a car for my daughter and this dealership was great!!!! Gabe assisted us and he was absolutely amazing!!! Super friendly and knowledgeable! He stayed with us the whole time, answered all of o was great!!!! Gabe assisted us and he was absolutely amazing!!! Super friendly and knowledgeable! He stayed with us the whole time, answered all of our questions, and made us feel really comfortable. I will definitely do business with Novak Motors again in the future! Thanks Gabe! More
by Maureen
Employees Worked With
