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O'Brien Hyundai of Normal
Normal, IL
149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 149 reviews
November 24, 2019
We have purchased three vehicles from the Hyundai dealer in Normal, due to their excellent service department. Brandon and his entire crew are outstanding!! Thank you in Normal, due to their excellent service department. Brandon and his entire crew are outstanding!! Thank you More
by SRDevore
Employees Worked With
Brandon, James and Renee
Helpful November 20, 2019
Always friendly and efficient I've been having my vehicle serviced at O'Brien Hyundai, for several years and have always been treated like a valued "friend" and have enjoyed their I've been having my vehicle serviced at O'Brien Hyundai, for several years and have always been treated like a valued "friend" and have enjoyed their prompt and efficient attention. When deciding where to trade, the service department's performance is a paramount factor. That is why, I will continue to buy my vehicles, at O'Brien. More
by Barry
Employees Worked With
Renee Tolle
November 20, 2019
James, Rene and Brandon always put the customer first. They treat you the same way the would want to be treated. I always feel as if they have my best interest in mind. Oh, and Kenny the driver is awes They treat you the same way the would want to be treated. I always feel as if they have my best interest in mind. Oh, and Kenny the driver is awesome too! More
by matthany
Employees Worked With
James
November 18, 2019
*************************always 25 plus stars, service department is top notch. Highly recommend. James, always looks out for me as do the other service rep. Thank you department is top notch. Highly recommend. James, always looks out for me as do the other service rep. Thank you More
by Rosie.fairall
Employees Worked With
James Echevarria in service
November 18, 2019
Excellent Service Department A fantastic service department. Very customer focused . Repairs/service is always on time and prices are very reasonable. Well managed department with A fantastic service department. Very customer focused . Repairs/service is always on time and prices are very reasonable. Well managed department with quality service advisors and service staff. More
by John
Employees Worked With
Renee Toole, James, Brandon
November 16, 2019
Always excellent service! Clean dealership and very professional staff. I appreciate the shuttle service too-so nice to not have to worry about a ride. The popcorn is added bonus too! Thanks for making professional staff. I appreciate the shuttle service too-so nice to not have to worry about a ride. The popcorn is added bonus too! Thanks for making servicing my car so easy! More
by Lisa
Employees Worked With
James
November 16, 2019
Fantastic service every time I got one of my vehicles serviced. Their service department is why I buy cars there. They make sure to properly service my vehicles and explain all work that is completed and serviced. Their service department is why I buy cars there. They make sure to properly service my vehicles and explain all work that is completed and recommended. More
by fraziers
Employees Worked With
James, Renee, and Brandon, Jamie Blevins
November 02, 2019
The service is EXCELLENT!! They call you the day you take your car in and let you know what's going on and what the cost will be. They explain exactly what is wrong and don't pr They call you the day you take your car in and let you know what's going on and what the cost will be. They explain exactly what is wrong and don't pressure you to have work done on your vehicle. They couldn't be more friendly and effiicient! More
by Jill
Employees Worked With
Renee, Brandon
October 24, 2019
Oil change and maintenance Great place. Always has my cars best interest. Service is very quick, do not have to wait long. I always take my car here for service. Great place. Always has my cars best interest. Service is very quick, do not have to wait long. I always take my car here for service. More
by Me
Employees Worked With
Renee Tolle
October 18, 2019
Great Service department and even better people Excellent service and they don’t come better than Renee, James and Brandon. Always get the work completed in a reasonable time. Can’t beat the custome Excellent service and they don’t come better than Renee, James and Brandon. Always get the work completed in a reasonable time. Can’t beat the customer longe/waiting area. More
by NDFan
Employees Worked With
Renee, James and Brandon
