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O'Brien Mitsubishi of Normal

Normal, IL

5.0
400 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 400 reviews

March 10, 2022

Such a great experience working with Sara! It was nice to not feel pressured or rushed in our decision process. We are in love with our new Outlander & our customer service the last 48 hours. More

by Brad & Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Mar 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you Brad and Ashley for the 5 star review! We are happy that you enjoyed working with Sara! We hope you enjoy your new Outlander! We appreciate you!

Mar 14, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you a great experience with us! We are also so happy to hear you are enjoying your new vehicle!We apperciate you Brad and Ashley!

March 09, 2022

James Rule was helpful and patient with us as we looked for a car with kids in tow More

by azshelton134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James rule
Mar 10, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was helpful and patient during your experience here. We appreciate you!

March 08, 2022

Jay the Man! Got all my cars from this dealership always had the pleasure to work with Jay, process can’t be easier! More

by Saljook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 08, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Jay did such a great job in giving you a great experience with us! We apperciate you!

March 06, 2022

I had a great experience purchasing my new vehicle. James was patient, informative and a pleasure to work with. More

by Ivory Vaughn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Mar 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your positive feedback and recommendation! We are so happy to hear that James did such a great job in giving you a great experience with us! We apperciate you!

March 05, 2022

Jay at O'Brien Mitsubishi made my car buying experience quick and efficient. He listened to my needs for a new car and helped me select what car would work best. He easily worked in my budget and didn't pu More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 07, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your positive feedback and recommendation! We are so happy to hear that Jay gave you such a great experience with us! We apperciate you Ryan!

February 26, 2022

Sara Studer was an amazing woman to work with. She got me into a car that was just right for me and my daughter. She never once made me feel wrong or stupid and never took advantage of me. More

by lacytherien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Feb 28, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car purchase. We are happy Sara did a great job. Thank you for your recommendation, for sharing your experience with us and for giving us a five star rating. We appreciate you.

February 24, 2022

James Rule is the man. I have never bought a car before but with his help it was so easy. He took the time to explain everything to me. More

by angel08242003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Feb 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was able to assist you with your first car buying experience! We appreciate you!

February 24, 2022

recently i went through mitsubishi in search of a used vehicle and was shocked at how easy the experience was. sara studer was extremely helpful, and i got a great deal and couldn’t be happier with my car More

by nora kentner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuber, Sara
Feb 25, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on purchasing your Mitsubishi Outlander. We are happy Sara did a great job and provided a great experience. Thank you for your recommendation, feedback and for giving us a five star rating, Most of all, we appreciate you, Nora.

February 22, 2022

James did an amazing job at pointing me in the right direction for my first ever car purchase! I instantly felt comfortable and would recommend him to anyone for future reference. More

by tylerstone2030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Feb 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review, Tyler! We are glad that James did an amazing job during your first car purchase! Welcome to the O'Brien Family! We appreciate you!

February 21, 2022

I just bought a new 2022 Mitsubishi eclipse cross from James Rule. He made the process soo easy! All I had to do is walk in and sign paperwork and drive away. More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Feb 21, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car purchase. We are happy James did a great job to provide and exceptional experience. Thank you for your feedback and for giving us a five star rating. We appreciate you!

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