
O. C. Welch Ford
Hardeeville, SC
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2,537 Reviews of O. C. Welch Ford

excellent from start to finish My salesperson ( Ed ) was prepared when I arrived. He had the vehicle we had discussed ready at the door and was waiting to take my husband and I on a My salesperson ( Ed ) was prepared when I arrived. He had the vehicle we had discussed ready at the door and was waiting to take my husband and I on a test drive . Some of my paper work for our visit was ready as well .Everything was then explained to me in a manner I could understand and asked several times if I had any questions. He then walked us over to the finance department, introduced us to Paul, and offered to get us a beverage. Our finance experience was well explained and very pleasant. I walked away from the dealership with my new car very satisfied and was pleased with the whole experience. I am a repeat customer and this was the 9th car we have purchased which started while the dealership was in Beaufort. I will always recommend OC Welch and now my new salesperson Ed Biscoe. More
Awesome Sales and Service The Sales and Service teams at O.C. Welch are amazing. They always go above and beyond what I would expect from them. We've bought a couple of cars The Sales and Service teams at O.C. Welch are amazing. They always go above and beyond what I would expect from them. We've bought a couple of cars from Chip Pellerin and will continue to go to Chip in the future. Shannan Tanner is in the service side of the dealership and does an outstanding job at making sure our cars are taken care of. Keep up the great job! More
Service department Took my truck in for an alignment after completely rebuilding the front end components myself... I also am a mechanic.. just don’t have access to an a Took my truck in for an alignment after completely rebuilding the front end components myself... I also am a mechanic.. just don’t have access to an alignment rack... they took my truck back and after an hour I asked the service writer how close they were to being done and he went back in the shop to check .. upon his return he had a paper in his hand from the technician with an estimate for repairs in the amount of almost $3400 ..., said my front end was worn out including front wheel bearings which were replaced 50 miles before arriving at their dealership .. At this point that disgusted me so bad after I told the service writer that the entire front end was knew that I wanted my truck and my keys so I could leave they pulled my truck around but would not give me my keys until I paid an hours at this point that disgusted me so bad after I told the service writer that the entire front end was knew that I wanted my truck and my keys so I could leave they pulled my truck around but would not give me my keys until I paid an hour of labor for the estimate.. So take it for what it’s worth in my opinion some of the biggest crooks on the East Coast I’ve ever dealt with and I highly recommend to not use their service department More
Excellent service My new to me Lincoln MKC was having troubles. Karl Hunsinger was awesome at getting me in and out at times that worked for work schedule! I was given My new to me Lincoln MKC was having troubles. Karl Hunsinger was awesome at getting me in and out at times that worked for work schedule! I was given a loaner which I appreciated. More
Happy Customer! I had a recall on my vehicle and the techs fixed the problem. So please with the outcome! Will recommend service to family and friends. I had a recall on my vehicle and the techs fixed the problem. So please with the outcome! Will recommend service to family and friends. More
Ken did a good job Ken was very helpful in helping me find and buy my next truck. Easy to work with and listened well. Would recommend to anyone. 10/10 Ken was very helpful in helping me find and buy my next truck. Easy to work with and listened well. Would recommend to anyone. 10/10 More
Satisfaction Got new tires with alignment at the best price, professional service, and friendly atmosphere. I have found my new ho.e for vehicle service and repair Got new tires with alignment at the best price, professional service, and friendly atmosphere. I have found my new ho.e for vehicle service and repairs. More
What a great experience I was most impressed with the way Nancy Andrews conducted my service visit. Great experience, timely and complete. Hope Nancy becomes president! Tha I was most impressed with the way Nancy Andrews conducted my service visit. Great experience, timely and complete. Hope Nancy becomes president! Thanks again, Nancy! More
Excellent Sam was very helpful and knowledgeable. When I picked my car up he explained everything to me. I will definitely tell my friends how great I was treat Sam was very helpful and knowledgeable. When I picked my car up he explained everything to me. I will definitely tell my friends how great I was treated. More
Outstanding Service Professional and courteous service at every point in the process from my walking in the door to delivery of my new truck. I can't thank O. C. and his Professional and courteous service at every point in the process from my walking in the door to delivery of my new truck. I can't thank O. C. and his staff enough, you guys are the best in the business. More