
O. C. Welch Ford
Hardeeville, SC
Filter Reviews by Keyword
By Type
2,521 Reviews of O. C. Welch Ford

Navigator 2018 arrives My experience was wonderful. The salesman (Chip) was on top of the details from day one through and even post delivery. No issues whatsoever. I hi My experience was wonderful. The salesman (Chip) was on top of the details from day one through and even post delivery. No issues whatsoever. I highly recommend Chip Pellerin and O C Welch. More
Excellent experience I recently visited OC Welch to purchase a car. I was unsure if I wanted another F-150 (mine was 14 years old!) or an SUV. After spending a lot of time I recently visited OC Welch to purchase a car. I was unsure if I wanted another F-150 (mine was 14 years old!) or an SUV. After spending a lot of time going over my options with John Willoughby I decided on an Explorer and couldn't be happier. The entire experience was pleasant and OC and Chip were kind enough to drop by the desk to say hello and shake my hand. I would highly recommend the dealership. In addition There was a new salesman (first day!) that initially helped me. John graciously stepped in to help the "new guy on the block". All in all an excellent experience! More
1ST visit for quick lane check up and very pleased went in am and visit was made comfortable and went as quick as possibly could. Very friendly service and reception. Thank you ! see you soon ! went in am and visit was made comfortable and went as quick as possibly could. Very friendly service and reception. Thank you ! see you soon ! More
Fabulous Experience We found it necessary to scale down from a truck to a vehicle that was easier to get in and out of. A friend recommended that we give Ford/ Lincoln a We found it necessary to scale down from a truck to a vehicle that was easier to get in and out of. A friend recommended that we give Ford/ Lincoln a try, specifically OC Welch since her experience was great. Well we did, first talking with OC, then Kim Wells and then put into the very capable and extraordinary care of Chip Pellerin. We gave them the exact specifications of what we wanted from make and model ( Lincoln MKC) to the colors ( black with hazelnut interior) , sunroof, and Sirius and they found it. Chip was outstanding through the entire delivery process - delivered to our house, Chip gave such a detailed feature orientation not once but twice ( we also were given a loaner as we waited for our MKC to arrive though their network. Absolutely fabulous ! More
They Got the Job Done Took my 2016 F150 in for 2 Service Recalls and a windshield washer tank issue (under warranty). Took it in on a Thursday morning. The 'Loaner' was an Took my 2016 F150 in for 2 Service Recalls and a windshield washer tank issue (under warranty). Took it in on a Thursday morning. The 'Loaner' was an F250, 6.7Turbo Diesel, 4 door FX4 with 266 miles on it. This is for Real, I dropped my Jaw. Long story short, parts had to be ordered. They got my truck fixed. I got my 'puppy' back. They did a fine job. Highly recommend. Took till the following Tuesday. Cost to me was Diesel fuel. (no big deal!) Oh, and did I mention, I drive 45+ minutes to get to This Dealership! Ordered my truck through them. Very Good Deal. R Rudd More
Service while on vacation On our recent vacation to HHI our 2016 Navigator experienced a brake cylinder failure. I dropped the vehicle off at OC Welch on Sunday evening July On our recent vacation to HHI our 2016 Navigator experienced a brake cylinder failure. I dropped the vehicle off at OC Welch on Sunday evening July 1st, the next morning Karl Hunsinger called me to confirm my contact information, discuss the problem and let me know he would do what he could to get the vehicle repaired asap. Being on vacation, 600 miles from home, it was obviously important to get the vehicle repaired as quickly as possible! By the end of the day Karl called back, the vehicle was repaired and ready to go, he even had it washed! Great job and thanks for all your help, Hans Schmidt More
Phil was very nice to work with. Waiting room was comfortable. Phil came out to the waiting room to notify me the car was finished and he had the bill in his hand. He went with me t Waiting room was comfortable. Phil came out to the waiting room to notify me the car was finished and he had the bill in his hand. He went with me to the cashier also. More
Awesome service Honest people who work hard to make the customer experience great. It feels good to have people actually be concerned about the problems your having a Honest people who work hard to make the customer experience great. It feels good to have people actually be concerned about the problems your having and get it fixed correctly More
Amazing experience with John Willoughby at O.C Welch We can't say enough wonderful things about our experience at O.C, Welch. John Willoughby went out of his way to find us the exact Lincoln that we want We can't say enough wonderful things about our experience at O.C, Welch. John Willoughby went out of his way to find us the exact Lincoln that we wanted, even though it was located several states away. We got a excellent deal on the car and the buying process was the easiest we have ever experienced. Truly worth the trip across the bridge. Thank you! More

Excellent Service The service was excellent from the moment we walked in the door. Ed Briscoe was our salesman and he did an excellent job. He took his time and expla The service was excellent from the moment we walked in the door. Ed Briscoe was our salesman and he did an excellent job. He took his time and explained everything in detail. He was very professional and friendly. Dave and Paul did an outstanding job explaining things to us. More