O. C. Welch Ford

Great service experience Great experience with oil change service. Quick change area. Very complete service and great communication through out the process. I enjoy driving fr Great experience with oil change service. Quick change area. Very complete service and great communication through out the process. I enjoy driving from Savannah Georgia for the good service. More

Outstanding Service while on vacation While on vacation the ignition came out of the column on my vehicle. The vehicle still ran. I called the dealer and explained the issue to Dan. He sa While on vacation the ignition came out of the column on my vehicle. The vehicle still ran. I called the dealer and explained the issue to Dan. He said if I thought the truck was safe to drive to please bring it in. I brought the vehicle in and Dan inspected the ignition and explained what it would need. He had the parts delivered the next day. I brought the vehicle in, 1.5 hours later I was on my way and back into vacation mode. What a relief. Also, while I was waiting for the repair I talked to Ben in parts about a trim piece I was unable to obtain from the Lincoln dealer in Texas. Ben had the parts in stock and that really made my day. The service experience was outstanding on all accounts. More

Awesome experience!! Easy to work with and helped us get the car we needed! Really personable and didn’t exert any pressure on us when looking at cars. Easy to work with and helped us get the car we needed! Really personable and didn’t exert any pressure on us when looking at cars. More

Professionalism in the Auto Sales Industry My wife and I have been looking at Ford F-150's for quite awhile, but also had interest in the Ford Explorer. We drove out there, in the rain, browse My wife and I have been looking at Ford F-150's for quite awhile, but also had interest in the Ford Explorer. We drove out there, in the rain, browsed around and saw two vehicles we shared interest in. We walked inside and met Mr. Washington. He was professional, courteous, answered all of our questions. In addition, he put both vehicles side by side so we could compare to see which would suit our needs the best. Without hesitation, he asked if we wanted to take a test drive. We did. Although we did not purchase a vehicle that day, there was NO pressure from Mr. Washington to get us to buy. We will definitely go back to this dealership and deal with Mr. Washington again. I highly recommend him. I wish more car dealerships had people like Mr. Washington. More

Well Taken Care of San Ward was the service rep I dealt with and Nancy Andrews was very helpful. I sent an e mail to dealership explaining car issue. Dan Ward called r San Ward was the service rep I dealt with and Nancy Andrews was very helpful. I sent an e mail to dealership explaining car issue. Dan Ward called right back, scheduled an appointment and met me on time to accept the car. He called me and told me the repair would take a few days as parts needed to be ordered. He offered a loaner if I needed it. Car was ready a few hours early and Dan called and we could pick up. Dan also apologized for a previous problem caused by incorrect mileage in computer. He corrected the mileage issue and showed me the correct information on my car. I was quite satisfied with this visit and OC Welch is lucky to have people like Dan and Nancy on staff. More

been a customer for years! Customer service is superior, very responsive to all needs. We have been purchasing vehicles from OC Welch for many years and plan to continue. Always Customer service is superior, very responsive to all needs. We have been purchasing vehicles from OC Welch for many years and plan to continue. Always willing to beat competitor pricing. More

Excellent Sales Experience Today I leased a new car from O C Welch Ford Lincoln and the entire sales experience was absolutely fantastic! They explained everything and answered Today I leased a new car from O C Welch Ford Lincoln and the entire sales experience was absolutely fantastic! They explained everything and answered all my questions in detail. I enjoyed the way the process was handled from start to finish and we were done in a reasonable amount of time. It's great to work with a dealership that can "Talk the Talk AND Walk the Walk". Thank you O C Welch Ford Lincoln.! More

Leasing a new Ford Escape With Dan Schondra, lease sales, It was so easy to locate the new vehicle I wanted. I appreciated Dan's attentiveness to what I was looking for, then With Dan Schondra, lease sales, It was so easy to locate the new vehicle I wanted. I appreciated Dan's attentiveness to what I was looking for, then providing cost comparisons to help with my decision to lease. More

Customer service Great customer service, wisdom and knowledge about all deals. Helped out great with searching for different vehicles of my interest. I was able to fin Great customer service, wisdom and knowledge about all deals. Helped out great with searching for different vehicles of my interest. I was able to find what was suitable for me in my price range. More