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O. C. Welch Ford

Hardeeville, SC

4.8
2,519 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,519 Reviews of O. C. Welch Ford

April 20, 2018

Great and fast service They were fast and there customer service was great. They knew my truck would take some time to fix and the Recall so they provided me with a very nic More

by Shadrick73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Hunsinger
April 19, 2018

Excellent Service. I calledEndy and told him what I was looking for and he delivered. Very knowledgeable about the car and what I wanted. The paperwork was a breeze. I w More

by Christine Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Endy Beaubrun
Apr 19, 2018 -

O. C. Welch Ford responded

It was my pleasure to deliver to you a beautiful new Lincoln. I look forward to extending the same excellent service to your family and friends you refer over. I hope you enjoy your new vehicle and please stop by and see me on your next complimentary maintenance. Stay Bless, Endy Beaubrun Auto Sales and Lease Consultant OC Welch Ford Lincoln

April 19, 2018

Above and beyond! Chip helped me get the exact vehicle I wanted. He was in constant contact with me through the process. Chip is very knowledgeable and was able to answ More

by kimberlytotten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Pellerin
Apr 19, 2018 -

O. C. Welch Ford responded

Thank you very much for your comments! It has been a pleasure working with you! Chip Pellerin

April 18, 2018

repairs This van was towed in by ford to this dealership. This was 7 months ago. At first the service department would communicate with me on what they though More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Cummins, Cindy Vaigneur, Terri Owen, Shannan Tanner, Daniel Mcleod
Apr 19, 2018 -

O. C. Welch Ford responded

This vehicle was towed into OC Welch Ford Lincoln with a no crank condition. After extensive diagnostics and wire tracing it was found to have an aftermarket fire extinguisher installed and the mounting bracket was drilled into the main body harness. This caused a short in the body harness and was the culprit of the no crank condition. Once found we quoted a price to repair vehicle as this turned into a non-warranty repair. OC Welch waited months to get approval for the repair. Finally, in February the approval was given to order the main body harness. Parts were ordered and immediately went into back order status through Ford. This part remained on back order for 1 month and 2 weeks. When part finally arrived at OC Welch Ford Lincoln the part was installed, and repairs complete within a few days. Once repairs are complete then ARI Fleet company must issue payment before vehicle can be released.

April 18, 2018

Great experience! Thank you to Chip Welsh and Vinny Santoni for such a great experience. I got the perfect car for me and my family. They couldn’t have been more accomm More

by Kculp727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Welch, Chris Williamson, Vinny Santoni
April 18, 2018

The Best Service, Period. Thank you Dan Ward and Phil Napolitano for your help! By far the easiest process for service on my vehicle. They both made it a quick and stress free More

by Ryan Combs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Napolitano, Dan Ward
April 18, 2018

Experienced and Informational Dan had great customer service. Very informational and everything went smooth for me. I will recommend him to all my friends and family. Thank you Dan More

by chrispaul2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ward
April 15, 2018

Friendly People! I gave them a five star rating because of their honesty and willingness to help me get in the truck I wanted. I was treated with dignity and respect. More

by gmcalister123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Goethe, Gerald Burke, Scott Henthorn
Apr 15, 2018 -

O. C. Welch Ford responded

Good morning Pastor, Thank you for the kind words, if you should ever have a concern please call me and I will assist you in getting it fixed or resolved. It was my pleasure to assist you in the purchase of your new truck. God Bless and keep me in your prayers. Thank yo. Edward

Apr 16, 2018 -

O. C. Welch Ford responded

Thank you for your purchase! We appreciate your business. Please let me know if you need any further assistance or if you have any questions. Thanks again! Scott Henthorn 843 288 0231

April 15, 2018

Terrific Experience I can't say enough good things about how I was treated while recently purchasing a vehicle. Donnie and Kim were very helpful and wonderful to work wi More

by Aus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wells, Paul Tindall, Donnie Brown
April 15, 2018

Satisfied and impressed Chip Pellerin was great to work with, courteous and helpful without being pushy. Chip Stayed after hours to finish the deal and didn't seem to be in More

by Satisfied customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tindall, Chip Pellerin
Apr 15, 2018 -

O. C. Welch Ford responded

It was a pleasure working with you and thank you for your trade and purchase! Chip Pellerin

Apr 17, 2018 -

O. C. Welch Ford responded

Thanks Mcready family . We appreciate your business . Enjoy your Edge . Paul

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