
O. C. Welch Ford
Hardeeville, SC
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2,519 Reviews of O. C. Welch Ford
Superior Service that is Seriously Impressive This dealership is Second to None. My connection to this dealership is like being connected to a family member. Each customer is important to the ow This dealership is Second to None. My connection to this dealership is like being connected to a family member. Each customer is important to the owner, Mr. O. C. Welch. My family has been purchasing from this dealership for the past 20 plus years. I can't imagine what it would be like not to have this dealership...who would I go to when it relates to purchasing a vehicle and getting it serviced. Thank you Mr. O. C. for who you are and what you stand for. Be Blessed More
Will only buy from this dealer! Everyone has that dreaded feeling when going to buy a new vehicle. The hassle, the haggling and the never ending waits. This is NOT the case at O C Everyone has that dreaded feeling when going to buy a new vehicle. The hassle, the haggling and the never ending waits. This is NOT the case at O C Welch. Scott Henthorn, our sales associate, answered all our questions, found exactly the vehicle we were looking for and there was NO pressure. He facilitated the process between the manager (Dave Heins) and financing (Gerald Burke). They worked as a team and made this a painless process. I highly recommend OC Welch for anyone looking for a new or used vehicle. Thanks to Scott, Dave and Gerald! More
Great buying experience We have been interested at purchasing pre-owned Flex for some time. We visited OC Welch Ford and were helped by Ed Briscoe. Ed was extremely helpful We have been interested at purchasing pre-owned Flex for some time. We visited OC Welch Ford and were helped by Ed Briscoe. Ed was extremely helpful but not at all pushy. The entire experience was stress-free. More
Terrible Experience. Terrible experience. The only one who was nice to deal with was Gerald Burke. Rick and Scott both gave me the run around about different things. Terrible experience. The only one who was nice to deal with was Gerald Burke. Rick and Scott both gave me the run around about different things. More
Outstanding service I've purchased three vehicles from Mr. Welch and I've been very impressed with outstanding customer skills. I visited several dealerships in the area I've purchased three vehicles from Mr. Welch and I've been very impressed with outstanding customer skills. I visited several dealerships in the area looking for a good deal for my company and received a great one with Mr. Welch. I'd highly recommend the O.C. Welch to anyone looking for a new or used vehicle. Alexander More
Outstanding Service I had to take my 2014 Ford Focus in for it's 60K mile check-up, but I also wanted to address an ongoing issue with a stutter in the transmission. (Tho I had to take my 2014 Ford Focus in for it's 60K mile check-up, but I also wanted to address an ongoing issue with a stutter in the transmission. (Those of you with this model car are probably aware of the class action lawsuit involving the transmission issues in the Ford Focus) Karl Hunsinger did an outstanding job taking care of all of my needs. He communicated with me regularly, sharing information on the issues found throughout the check up on my car. He was very open and honest about all associated costs and was patient with all of my questions. Unfortunately, it was discovered that the stutter issue was not directly associated with the ongoing transmission issues. The stutter was being caused by the clutch going bad (most likely an aftereffect of the ongoing transmission issue). To replace the clutch would cost $1700! He offered to write Ford and request financial assistance from them to help offset the cost to me. (They ultimately offered up $250, which is a side issue I will be addressing directly with Ford). He even had my car cleaned before returning it to me! I could not have been more pleased with the service provided by Karl and the OC Welch Service team! I will definitely take my car back to them and highly recommend Karl to anyone who needs work done on their car! More
Best used car experience I've ever had. I don't usually buy used but in this case it worked perfectly. I traded my older Ford F-250 for a certified used F150 which will fit my needs very wel I don't usually buy used but in this case it worked perfectly. I traded my older Ford F-250 for a certified used F150 which will fit my needs very well. Dealing with Ken Foss was a wonderful experience. Ken knows his inventory and to my delite no pressure was applied! Great experience with Ken. I would recommend OC Welch and Ken Foss for your Ford needs? More
Very difficult fuel delivery problem. On our Ford Fusion 2013 we had a troublesome stalling problem. It took several weeks for service to finally get a code for the issue. They provided us On our Ford Fusion 2013 we had a troublesome stalling problem. It took several weeks for service to finally get a code for the issue. They provided us with a vehicle in the interim. I can't say enough how well they approached this very insidious problem. Initial test drives show no indication of stalling. Apparently the problem was a fuel pressure sensor. I would have to say that the service people went above and beyond to help resolve our issue especially considering how very busy they all were. More
Best Dealership Experience Ever I went in to OC Welch after visiting a number of dealerships. The experience with Ed Goethe was outstanding. I told him exactly what I was looking f I went in to OC Welch after visiting a number of dealerships. The experience with Ed Goethe was outstanding. I told him exactly what I was looking for and what my budget was. He respected that and din't try to sell beyond what I could afford. When vehicles shown didn't work for us, Ed was ready with the next option. I was given a reasonable amount for a trade-in and ended up purchasing two vehicles from O.C. Welch. I have shared my great experience with anyone that will listen. Thank you for everything and I will be back the next time I need a vehicle. More
It was a good experience. They got the van i needed for me. The van was clean and ready to go. The paperwork was fast and i was out the door quickly. They got the van i needed for me. The van was clean and ready to go. The paperwork was fast and i was out the door quickly. More