O. C. Welch Ford

Amazing Service! I recently moved to South Carolina from Massachusetts. This morning I had a problem with my car - it wouldn't start. I called Lincoln Roadside Assista I recently moved to South Carolina from Massachusetts. This morning I had a problem with my car - it wouldn't start. I called Lincoln Roadside Assistance. They took my car to the local Lincoln dealer. The staff was incredible! Even without an appointment they were able to diagnose the problem and make the update to the onboard computer system. Problem solved in under an hour. Both Steve (the Service Director) and Cindy (the Service Advisor) were great! This was probably the best service experience I have ever had! More

Wonderful Experience and Customer Service My husband and I have been actively looking for a vehicle for a few weeks since out last one was totaled; and we had gotten so burned out from dealers My husband and I have been actively looking for a vehicle for a few weeks since out last one was totaled; and we had gotten so burned out from dealerships and sales reps pushing the most expensive vehicles, not being very helpful in finding us other vehicles to look at if the first one wasn't what we wanted, etc. At OC Welch we were greeted by Scott on the lot while we were looking at vehicles before going inside and he was so easy going and approachable, as well as he offered to get us keys for multiple vehicles right off the bat without trying to know our life story that it was a great start for us. He was extremely knowledgeable and had the experience we needed to get us the best possible deal without sacrificing what we were looking for. The finance department was smooth and easy as well and were very nice and personable. More

Service and recall My vehicle was brought for recall correction to driver side door. There was also repair of the rear hatch handle as well as an oil change. Service a My vehicle was brought for recall correction to driver side door. There was also repair of the rear hatch handle as well as an oil change. Service adviser Nancy Andrews was kind, courteous and helpful in handling all matters with the vehicle. Nancy went out of her way to see that all work on my vehicle was done and performed with top skill and satisfactory completion. I was given a loaner car for the 1-1/2 days that my vehicle would be at the dealership and what a terrific car it was. The dealership is always clean and modern. Everyone is friendly and helpful. It is a please to "go see OC". More

Great experience! Everyone i dealt with was very knowledgeable and helpful. I went in to purchase a used vehicle in my price range. Scott Henthorn took the time to giv Everyone i dealt with was very knowledgeable and helpful. I went in to purchase a used vehicle in my price range. Scott Henthorn took the time to give me all of my options and made sure I ended up with a car I like and can afford. I highly recommend O. C. Welch Ford. More

Knowledgeable and Helpful Service Mr. Dan Barton was very helpful, knowledgeable and straight forward. His help with purchasing our new Ford Explorer made the car buying process simple Mr. Dan Barton was very helpful, knowledgeable and straight forward. His help with purchasing our new Ford Explorer made the car buying process simple and easy. I would definitely recommend Mr. Barton to anyone who is looking to purchase a new car. More

not responsive Called to get a new key fob. Left messages with service. No one called me back. Had to drive to Savannah to get work done. Called to get a new key fob. Left messages with service. No one called me back. Had to drive to Savannah to get work done. More

Great purchase of my first car ! Mr. Scott was of great help. He let us take the car on a test drive and showed us all of the features to the car. Would definitely recommend this deal Mr. Scott was of great help. He let us take the car on a test drive and showed us all of the features to the car. Would definitely recommend this dealership to other people! More

Endy salesman This is my second car/suv I have bought from Endy and this dealership. He worked hard on getting my deals made. I would recommend him and this ford de This is my second car/suv I have bought from Endy and this dealership. He worked hard on getting my deals made. I would recommend him and this ford dealership to friends More