
O. C. Welch Ford
Hardeeville, SC
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2,537 Reviews of O. C. Welch Ford
Great Customer Service! I am a first time buyer and Scott was so helpful during this process. He was very knowledgeable and answered all of my questions seamlessly. I highly I am a first time buyer and Scott was so helpful during this process. He was very knowledgeable and answered all of my questions seamlessly. I highly recommend going to see him! More

Easiest car buying experience thanks to Scott! After my jeep breaking down yet again, I decided to get a more reliable vehicle. Walked into the dealership at 4pm and drove away in my new car before After my jeep breaking down yet again, I decided to get a more reliable vehicle. Walked into the dealership at 4pm and drove away in my new car before 6:30. I told Scott my budget and requirements and he was able to quickly pull up a list and narrow it down to only vehicles that matched my needs and were within my budget. Scott was incredibly informative but when I said I didn't like something, he went right to the next one without wasting any time. When I found a car that worked for me, he explained all the features (coming from a Wrangler without a radio or AC/heat.... it was like a new world to me). He gave us a fantastic deal on the car, he and Gerald took all of 30 minutes, if that, to complete paperwork, and I had the keys in hand. Although it was late and they were about to close, Scott washed the car for me and even programmed my phone to the Sync system. Scott understood that I needed a vehicle that day, and made the entire experience incredibly stress-free and easy. Although I don't live in HHI anymore, I will absolutely recommend Scott and OC Welch to anyone who asks. Thanks to him, I made it home safe and sound and am loving my Escape! More
Friendly, efficient. I told the car salesman what I wanted. Me personally, I looked for over 2 years finally found the mustang that fit everything I was looking for in car I told the car salesman what I wanted. Me personally, I looked for over 2 years finally found the mustang that fit everything I was looking for in car and payments More
Awesome Experience I gave a 5 Star because from the moment Scott Henthorn approaches us we felt comfortable and relaxed! He kept us informed every step of the way and di I gave a 5 Star because from the moment Scott Henthorn approaches us we felt comfortable and relaxed! He kept us informed every step of the way and didn’t feel any pressure or BS. The appraiser for our car we traded in & the finance consultant were also excellent! I would definitely recommend OC Welch Pre-Owned lot, I hope we get to do business again! More
Quich Service I took my 2017 F250 Diesel for an oil change. Shannan Tanner was very friendly and attentive to my needs. The service was very prompt and I was out of I took my 2017 F250 Diesel for an oil change. Shannan Tanner was very friendly and attentive to my needs. The service was very prompt and I was out of there in no time at all! More
F 150 in to repair AC/Heat dampners. Service was timely and fixed the problem. People were professional and friendly. However car was not washed and interior plastic on "A" post was not Service was timely and fixed the problem. People were professional and friendly. However car was not washed and interior plastic on "A" post was not properly installed. More
Quick service and friendly employees I took my 2011 Expedition in for an oil change and a tire rotation. The service was prompt and the staff was friendly and knowledgable. They even wash I took my 2011 Expedition in for an oil change and a tire rotation. The service was prompt and the staff was friendly and knowledgable. They even washed my vehicle! More
Amazing Service! I recently moved to South Carolina from Massachusetts. This morning I had a problem with my car - it wouldn't start. I called Lincoln Roadside Assista I recently moved to South Carolina from Massachusetts. This morning I had a problem with my car - it wouldn't start. I called Lincoln Roadside Assistance. They took my car to the local Lincoln dealer. The staff was incredible! Even without an appointment they were able to diagnose the problem and make the update to the onboard computer system. Problem solved in under an hour. Both Steve (the Service Director) and Cindy (the Service Advisor) were great! This was probably the best service experience I have ever had! More

Wonderful Experience and Customer Service My husband and I have been actively looking for a vehicle for a few weeks since out last one was totaled; and we had gotten so burned out from dealers My husband and I have been actively looking for a vehicle for a few weeks since out last one was totaled; and we had gotten so burned out from dealerships and sales reps pushing the most expensive vehicles, not being very helpful in finding us other vehicles to look at if the first one wasn't what we wanted, etc. At OC Welch we were greeted by Scott on the lot while we were looking at vehicles before going inside and he was so easy going and approachable, as well as he offered to get us keys for multiple vehicles right off the bat without trying to know our life story that it was a great start for us. He was extremely knowledgeable and had the experience we needed to get us the best possible deal without sacrificing what we were looking for. The finance department was smooth and easy as well and were very nice and personable. More
Service and recall My vehicle was brought for recall correction to driver side door. There was also repair of the rear hatch handle as well as an oil change. Service a My vehicle was brought for recall correction to driver side door. There was also repair of the rear hatch handle as well as an oil change. Service adviser Nancy Andrews was kind, courteous and helpful in handling all matters with the vehicle. Nancy went out of her way to see that all work on my vehicle was done and performed with top skill and satisfactory completion. I was given a loaner car for the 1-1/2 days that my vehicle would be at the dealership and what a terrific car it was. The dealership is always clean and modern. Everyone is friendly and helpful. It is a please to "go see OC". More