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O. C. Welch Ford
Hardeeville, SC
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,522 Reviews of O. C. Welch Ford
November 18, 2017
Great experience for a first time buyer We went to two different dealers before we went to OC and we should have went to OC first they gave us a great deal. And the staff is friendly and wil We went to two different dealers before we went to OC and we should have went to OC first they gave us a great deal. And the staff is friendly and will work a deal out to come and get you. I was very satisfied with my new car and the price. I recommend OC Welch Ford Lincoln before you go anywhere else More
by Terri
Employees Worked With
Sam Deen
November 17, 2017
New F150 Perfect The process...easy. After searching on the website, Gave a call to the salesperson we dealt with 5 years ago....Donnie Brown. Received a good deal and The process...easy. After searching on the website, Gave a call to the salesperson we dealt with 5 years ago....Donnie Brown. Received a good deal and added some accessories. Very pleased. More
by TCL
Employees Worked With
Donnie Brown
November 15, 2017
Very pleasant experience and no pressure ! Scott Henthorn was our sales consultant, and he was very nice as well as eager to help us find what we need and want to pay. He and the others in th Scott Henthorn was our sales consultant, and he was very nice as well as eager to help us find what we need and want to pay. He and the others in the used car division were all excellent and my husband and I had our questions and concerns answered and discussed at length ! We appreciate that so much. More
by Cecil H Clark Jr
Employees Worked With
Gerald Burke was very good at explaining the financing and extended coverage options. We had alot of questions and he completely answered everything ! , Scott Henthorn
November 15, 2017
Hub Assembly Repair I cannot say enough about my experience to express my gratitude. I have had many poor experiences with Ford Corporate and with other Ford dealerships, I cannot say enough about my experience to express my gratitude. I have had many poor experiences with Ford Corporate and with other Ford dealerships, but not this dealership. I was assisted by Daniel on the phone. He helped me set up an appointment as soon as one was available. Understanding I needed a loaner for work, he was more than willing to work with me and not have me charged the full amount of the loaner. I dropped my car off after work one evening. I was greeted and assisted by Nancy. She was very warm and welcoming. She explained every step as we went along, and we were able to get a few jokes back and forth being that it was end of business day and we were both obviously tired. We then were able to get a loaner approved and paperwork started. I was then handed off to Mike. Mike had a great personality. Very personable and easy to work with. I always joke when I need a rental that I want a convertible. This dealership actually put me in a convertible! It was a ROUCH series 1 too! The next day, I got a call from Nancy to inform me that they were able to diagnose the issue(s) and that they would do their best to complete the repair same day. A few hours later, I received a Voice Mail that my car was repaired and ready for pick up! Nancy also informed me that my repair was completely free because it was under warranty! When I went in to pick up, they also covered my loaner for the day! Overall, it took 25 mins to drop off from start to finish. It took 15 mins to pick up. They were obviously busy as well during both of my visits, but the staff was calm, composed, professional, and friendly in every way possible. Mike even came out of his way to talk to me and say hello. Truly a great experience. I wish all of Ford encompassed this dealerships values and commitment to service. They went out of their way to handle issue(s) I had, assure me it was covered and repairable, and get things done in a faster than expected manner. Truly one of a kind experience and dealership. Look forward to more visits...For routine maintenance that is! ;) More
by justin.williams
Employees Worked With
Nancy Andrews, Mike Ramsey, Mallory Purdee
November 13, 2017
Great Experience. I love this crew at O.C. Welch..They worked hard to get my husband and myself a wonderful vehicle at a good price and great payment. Thanks Brian...hu I love this crew at O.C. Welch..They worked hard to get my husband and myself a wonderful vehicle at a good price and great payment. Thanks Brian...husband in love with truck. More
by cynthia donahue
Employees Worked With
O. C. Welch III, Chris Williamson, Gerald Burke, Paul Tindall, Brian Rose
November 11, 2017
2013 Escape:transmission issue Slow service reporting initially. Did not find I had a transmission issue until I told them to check again.Nancy Andrews noted she was backed up with Slow service reporting initially. Did not find I had a transmission issue until I told them to check again.Nancy Andrews noted she was backed up with forms and this was true, but give her some help.$426.00 bill and car not even washed.Ive been involved with purchase of 18 Ford, Mercury and Lincoln automobiles since 1965, and have been an ambassador for Buying American. Especially FoMoCo all along. But like the Vapor’s sang I’m almost ‘Turning Japanese’. More
by KENT Ford
Employees Worked With
Nancy, Rick Zarkowski
November 09, 2017
Periodic Maintenance and Service I most likely would not buy a car here, but will definitely come here for service. Yes / No answer to recommend dealership is too simple. Yes to ser I most likely would not buy a car here, but will definitely come here for service. Yes / No answer to recommend dealership is too simple. Yes to service only Outstanding attention to detail and great attitude. Super efficiency, quality work As always with Phil. Cashiers friendly, attentive and efficient at their work. Pleasure to work with Facility is a dump, crowded waiting room with inexplicable train set, uncomfortable and difficult to get out of chairs, I would be more inclined to consider buying a new car if some were in the showroom rather than limited edition cars not likely to be sold to local demographics. More
by Larry Manning
Employees Worked With
Unknown cashiers, Phil Napolitano
November 08, 2017
Great Service O.C. and his staff were very quick and accommodating. They provided an excellent trade in amount for my vehicle and a even better deal on a new F150. O.C. and his staff were very quick and accommodating. They provided an excellent trade in amount for my vehicle and a even better deal on a new F150. There was no back and forth on the price. I told him where i needed to be and O.C. made it happen. More
by jlane2017
Employees Worked With
O. C. Welch III, Chris Williamson
November 05, 2017
Great job as usual. Having brought my car to this shop since it was purchased in 2007, they have kept it running as though it was new and yet it is at 170,000 miles on it Having brought my car to this shop since it was purchased in 2007, they have kept it running as though it was new and yet it is at 170,000 miles on it. More
by kens merc
Employees Worked With
O. C. Welch III, Cindy Vaigneur, Phil Napolitano
November 05, 2017
Very quick and acomidating exelent sales people I would highly recommend this dealership for future sa,es and I would return there in. Th future exelent sales people I would highly recommend this dealership for future sa,es and I would return there in. Th future More
by Dasmech
Employees Worked With
Chip Pellerin
