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O. C. Welch Ford
Hardeeville, SC
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,522 Reviews of O. C. Welch Ford
November 04, 2017
Great service . I was in and out in no time. However. Just wished I was greeted a bit more friendly, with a "smile." Maybe the person was having a nad day. I don't . I was in and out in no time. However. Just wished I was greeted a bit more friendly, with a "smile." Maybe the person was having a nad day. I don't know. But I love this dealership. OC was the only dealership who would finance me win I was going through a hard time. So, go see your friends down at OC Welch ford. More
by Myron Calhoun
Employees Worked With
Shannan Tanner
November 03, 2017
Positive and Thorough From the time we walked on the lot through the moment we drove our new F 150 XLT off the lot, the buying experience was smoothly paced, informative an From the time we walked on the lot through the moment we drove our new F 150 XLT off the lot, the buying experience was smoothly paced, informative and comfortable. John Willoughby was our representative, and he didn't rush or pressure us. His knowledge of the product was thorough, and he is a very pleasant person. Chip Welch also assisted, and he too was personable, frank and helpful. I appreciate the openness of the transaction, without too much hard sell or fanfare. I don't mean they aren't pushing cars - that's their job. But there was none of the pressure and games I've endured at other dealerships. Next time, I'll just save time and go see OC! More
by RMD
Employees Worked With
Chip Welch, Chris Williamson, John Willoughby
November 02, 2017
A/C Unit needed a part The service adviser, Nancy, was very accommodating and provided me with a loaner for the day. The work was done and the problem was taken care of unde The service adviser, Nancy, was very accommodating and provided me with a loaner for the day. The work was done and the problem was taken care of under warranty. More
by Jeffrey Mayo
Employees Worked With
Nancy Andrews, Mike Ramsey
November 02, 2017
Great Customer Service This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. More
by smorisseau
Employees Worked With
Dennis Johnson, Brian Rose
November 02, 2017
Great Experience Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered inf Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered information about the MKC and what the dealership had in stock with no uncomfortable pressure to buy right away. He was quick to answer emails & return calls. I recommend contacting Chip if you’are looking for a new or pre-owned car. Sales manager Kim Wells gave quick fair pricing and Paul Tindall processed my paperwork in about an hour. The transaction was smooth & easy. More
by Karen M. Hair
Employees Worked With
Kim Wells, Paul Tindall, Chip Pellerin
November 02, 2017
It Was a Pleasure Our salesman, John Willoughby, was so wonderful and helpful. We are very pleased with our experience at O.C. Welch and we love our new car. Best car b Our salesman, John Willoughby, was so wonderful and helpful. We are very pleased with our experience at O.C. Welch and we love our new car. Best car buying experience ever!! More
by Nancy
Employees Worked With
John Willoughby
November 02, 2017
Excellent dealership and the sales person top of the line It’s been a pretty good experience To Me at this dealership and I would definitely recommend to anybody who would like to buy a Ford F250 diesel 6 It’s been a pretty good experience To Me at this dealership and I would definitely recommend to anybody who would like to buy a Ford F250 diesel 6.7 L More
by Teddy-Lopez 1905
Employees Worked With
John Willoughby
October 31, 2017
Where service is king The service from OC Welch is top notch! I live on HHI and just moved here 6 months ago. When I called to set up an appointment for service on my Linco The service from OC Welch is top notch! I live on HHI and just moved here 6 months ago. When I called to set up an appointment for service on my Lincoln I was told to sit tight, someone would be at my home in an hour or so to pick up my car! What???? Holy cow, I've moved to car care paradise! Love OC Welch. The the folks on the phone to the folks at my home, this dealership understands great customer care!! More
by Regina
Employees Worked With
Shannan Tanner
October 28, 2017
An exceptional buying experience Chip Pellerin at OC Welch Lincoln was a fine example of professionalism, expertise and patience as I found my beautiful new MKZ. I would recommend th Chip Pellerin at OC Welch Lincoln was a fine example of professionalism, expertise and patience as I found my beautiful new MKZ. I would recommend this beautifully organized dealership to anyone who wants a smooth, no pressure and even fun buying experience! Go see for yourself! More
by Kathy
Employees Worked With
Paul Tindall, Chip Pellerin
October 27, 2017
Canadian traveller in need... I noticed the "engine" light on in my new Escape, and I was on vacation, and I began to worry. What to do? I located the nearest Ford dealership and f I noticed the "engine" light on in my new Escape, and I was on vacation, and I began to worry. What to do? I located the nearest Ford dealership and found O C Welch Ford. Made a call. Expressed my worries and concerns, with having to travel over 1000 miles back home in the next few days. The lady in service...Cindy Vaigneur....went out of her way to fit me in (when the schedule was already full). Steve Cummins (Service Director) introduced himself, listened to my story, and assured me of a prompt response/analysis/fix of the problem. I was in and out in two hours. PHENOMENAL service, care and professionalism!! I could not ask any more of a dealership and its staff. Wish all dealerships could offer the same such service to their customers. I hope that I never have to return, but if I do, I know that my vehicle and my concerns are in the best of hands at O C Welch Ford. THANK YOU!!!!! More
by GeneY
Employees Worked With
Steve Cummins, Cindy Vaigneur
