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O. C. Welch Ford
Hardeeville, SC
2,537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,537 Reviews of O. C. Welch Ford
November 11, 2017
2013 Escape:transmission issue Slow service reporting initially. Did not find I had a transmission issue until I told them to check again.Nancy Andrews noted she was backed up with Slow service reporting initially. Did not find I had a transmission issue until I told them to check again.Nancy Andrews noted she was backed up with forms and this was true, but give her some help.$426.00 bill and car not even washed.Ive been involved with purchase of 18 Ford, Mercury and Lincoln automobiles since 1965, and have been an ambassador for Buying American. Especially FoMoCo all along. But like the Vapor’s sang I’m almost ‘Turning Japanese’. More
by KENT Ford
Employees Worked With
Nancy, Rick Zarkowski
November 09, 2017
Periodic Maintenance and Service I most likely would not buy a car here, but will definitely come here for service. Yes / No answer to recommend dealership is too simple. Yes to ser I most likely would not buy a car here, but will definitely come here for service. Yes / No answer to recommend dealership is too simple. Yes to service only Outstanding attention to detail and great attitude. Super efficiency, quality work As always with Phil. Cashiers friendly, attentive and efficient at their work. Pleasure to work with Facility is a dump, crowded waiting room with inexplicable train set, uncomfortable and difficult to get out of chairs, I would be more inclined to consider buying a new car if some were in the showroom rather than limited edition cars not likely to be sold to local demographics. More
by Larry Manning
Employees Worked With
Unknown cashiers, Phil Napolitano
November 08, 2017
Great Service O.C. and his staff were very quick and accommodating. They provided an excellent trade in amount for my vehicle and a even better deal on a new F150. O.C. and his staff were very quick and accommodating. They provided an excellent trade in amount for my vehicle and a even better deal on a new F150. There was no back and forth on the price. I told him where i needed to be and O.C. made it happen. More
by jlane2017
Employees Worked With
O. C. Welch III, Chris Williamson
November 05, 2017
Great job as usual. Having brought my car to this shop since it was purchased in 2007, they have kept it running as though it was new and yet it is at 170,000 miles on it Having brought my car to this shop since it was purchased in 2007, they have kept it running as though it was new and yet it is at 170,000 miles on it. More
by kens merc
Employees Worked With
O. C. Welch III, Cindy Vaigneur, Phil Napolitano
November 05, 2017
Very quick and acomidating exelent sales people I would highly recommend this dealership for future sa,es and I would return there in. Th future exelent sales people I would highly recommend this dealership for future sa,es and I would return there in. Th future More
by Dasmech
Employees Worked With
Chip Pellerin
November 04, 2017
Great service . I was in and out in no time. However. Just wished I was greeted a bit more friendly, with a "smile." Maybe the person was having a nad day. I don't . I was in and out in no time. However. Just wished I was greeted a bit more friendly, with a "smile." Maybe the person was having a nad day. I don't know. But I love this dealership. OC was the only dealership who would finance me win I was going through a hard time. So, go see your friends down at OC Welch ford. More
by Myron Calhoun
Employees Worked With
Shannan Tanner
November 03, 2017
Positive and Thorough From the time we walked on the lot through the moment we drove our new F 150 XLT off the lot, the buying experience was smoothly paced, informative an From the time we walked on the lot through the moment we drove our new F 150 XLT off the lot, the buying experience was smoothly paced, informative and comfortable. John Willoughby was our representative, and he didn't rush or pressure us. His knowledge of the product was thorough, and he is a very pleasant person. Chip Welch also assisted, and he too was personable, frank and helpful. I appreciate the openness of the transaction, without too much hard sell or fanfare. I don't mean they aren't pushing cars - that's their job. But there was none of the pressure and games I've endured at other dealerships. Next time, I'll just save time and go see OC! More
by RMD
Employees Worked With
Chip Welch, Chris Williamson, John Willoughby
November 02, 2017
A/C Unit needed a part The service adviser, Nancy, was very accommodating and provided me with a loaner for the day. The work was done and the problem was taken care of unde The service adviser, Nancy, was very accommodating and provided me with a loaner for the day. The work was done and the problem was taken care of under warranty. More
by Jeffrey Mayo
Employees Worked With
Nancy Andrews, Mike Ramsey
November 02, 2017
Great Customer Service This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. This dealership is more then pleasant to do business with. They work fast and keep you satisfied with placing you in the best car for you. More
by smorisseau
Employees Worked With
Dennis Johnson, Brian Rose
November 02, 2017
Great Experience Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered inf Purchased a Certified Pre-owned Lincoln MKC & couldn’t be happier with the experience. Chip Pellerin is a knowledgeable sales person. Chip offered information about the MKC and what the dealership had in stock with no uncomfortable pressure to buy right away. He was quick to answer emails & return calls. I recommend contacting Chip if you’are looking for a new or pre-owned car. Sales manager Kim Wells gave quick fair pricing and Paul Tindall processed my paperwork in about an hour. The transaction was smooth & easy. More
by Karen M. Hair
Employees Worked With
Kim Wells, Paul Tindall, Chip Pellerin
