O. C. Welch Ford

Great Service Nancy Andrews was a huge help on this service call. I spoke with her twice over the weekend about the "check engine" light and she was able to secure Nancy Andrews was a huge help on this service call. I spoke with her twice over the weekend about the "check engine" light and she was able to secure an appointment for Monday. Although the repair was not covered by the extended warranty, at least I know that the vehicle is safe to drive. Her professionalism exceeded my expectations. More

Enjoyable Great job to the team at OC Welch!! My 4th purchase from OC, he's enjoyable to work with, thanks!! Highly recommend for all vehicle purchases. Great job to the team at OC Welch!! My 4th purchase from OC, he's enjoyable to work with, thanks!! Highly recommend for all vehicle purchases. More

Recall repair The service advisor, Nancy Andrews, who handled my claim was awesome! All of the standard Lincoln service expectations were met and Nancy went above The service advisor, Nancy Andrews, who handled my claim was awesome! All of the standard Lincoln service expectations were met and Nancy went above and beyond. She discovered a second warranty issue and the dealership was able to get the part in the next day. Since I had a rental, there was no issue with the delay and it prevented the need for a second visit. Nancy communicated with me throughout the process and had the vehicle delivered to me on day two. More

great expericence I want to say that Mr. Scott Henthorn was a great sales man. Scott was very knowledgeable about ever part of the truck that I bought. He treated m I want to say that Mr. Scott Henthorn was a great sales man. Scott was very knowledgeable about ever part of the truck that I bought. He treated my wife and I like sales people should treat customers with respect and not just a commission check. Thanks again Scott for the great service and great product. Joseph Schear More

Great Experience Scott was a pleasure to work with. Scott was patient with my husband, kids and I with the millions of questions and vehicles we looked at. Scott was a pleasure to work with. Scott was patient with my husband, kids and I with the millions of questions and vehicles we looked at. More

Great customer service Scott worked with me and gave me good service . He was very understanding and made sure that I knew what was going on . I’d say he’s the best ! Scott worked with me and gave me good service . He was very understanding and made sure that I knew what was going on . I’d say he’s the best ! More

Pleasure to work with Scott was able to quickly help us finalize our decision to purchase our latest car from O.C. Welch. He was both friendly and professional and made t Scott was able to quickly help us finalize our decision to purchase our latest car from O.C. Welch. He was both friendly and professional and made the experience stress free. More

Careing The sales staff are great. The sales person I delt with, Larry Morse was an excellent sales person. He listened to our concerns about what we wanted The sales staff are great. The sales person I delt with, Larry Morse was an excellent sales person. He listened to our concerns about what we wanted in a new car. He and Chris (the sales manager) made sure we were able to get the features we wanted at the price we could afford to pay. I love my new Lincoln MKX More

Amazing! Buying my first truck it had to be a Ford! When I arrived on the lot John Willoughby was the first to greet me. He was awesome during this whole proce Buying my first truck it had to be a Ford! When I arrived on the lot John Willoughby was the first to greet me. He was awesome during this whole process. I was so undecided on what I wanted. He was very patient and answered every question I had. He has an excellent knowledge of the product. After test driving a few trucks and with John's expert help, I found the right one for me. Thanks John! Love the truck! Shelvin More