
O. C. Welch Ford
Hardeeville, SC
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2,532 Reviews of O. C. Welch Ford
Thank you Scott Henthorn To whom it may concern, I would like to give my praise on the outstanding service I received from Scott Henthorn this week. He surpassed every expe To whom it may concern, I would like to give my praise on the outstanding service I received from Scott Henthorn this week. He surpassed every expectation I could have hoped for and did not miss a beat on ensuring my transaction was dealt with sincere effort. From having the truck ready for a test drive upon my arrival, to the comfort and “no pressure” atmosphere he provided during negotiation and the consistent communication throughout the whole transaction while awaiting the final documents, Scott has earned himself and OC Welch Ford a customer through his service and recognition is well deserved! It’s his understanding of Customer Service and people skills that allow businesses such as this to thrive! Without this imperative team member the big picture is non existent! Thank you Scott for all of your support! Caleb Claypoole More
Took vehicle in for noise on righ driver side Nancy Andrews was extremely helpful with the problem. They didn't hear the noise when they test drove my vehicle. That was not a total surprise beca Nancy Andrews was extremely helpful with the problem. They didn't hear the noise when they test drove my vehicle. That was not a total surprise because it is hard to pinpoint when it does it. They performed diagnostics road test to ensure that the car was safe. She explained that if we could leave The car for several day they could test it several times. She explained everything in a way that I could understand. She was very professional and also Made me feel at easy. I would definitely bring my car to this dealership again. Her attitude and help played a big role In this decision. More
staff was excellent and efficient pricing was great ! Research prior to visiting the dealership was used to find the vehicle with tje equipment ibwas looking for . Im not a shopper , test driver or haggl Research prior to visiting the dealership was used to find the vehicle with tje equipment ibwas looking for . Im not a shopper , test driver or haggler ,just want the best price the first time around. A previous service issue with this dealership had me ready to look elsewhere but as a businessman I realize that things can go wrong also. We were greeted by Thely Faust and after explaining what we were interested in she quickly retrieved some keys and we were looking at the available inventory. Within an hour we had the 2 vehicles selected and asked her to work the numbers while my wife and I went for lunch. Upon returning she had my trade in valued and with a bit of negotiation we made a fair deal. More
Great experience I was having problems with my car and I called in and Gary Newman got me in the first appointment he could. When I got there it was a quick turn aroun I was having problems with my car and I called in and Gary Newman got me in the first appointment he could. When I got there it was a quick turn around for service. They were very polite and helpful to me. Mike Ramsey even let me get a car until my car was fixed. More
Replace battery that had failed. Steve Cummins the service manager handled my problem. He was courtesy and very helpful. I was back on the road within an hour. OC Welch is lucky to ha Steve Cummins the service manager handled my problem. He was courtesy and very helpful. I was back on the road within an hour. OC Welch is lucky to have such a professional. Roger F. Carlson More

Above and beyond service. Ed took amazing care of us during our purchase. He even made sure to hand deliver it as we had our sons birthday party to tend to. He is an amazing pe Ed took amazing care of us during our purchase. He even made sure to hand deliver it as we had our sons birthday party to tend to. He is an amazing person to work with, he lets you choose the right car and doesn't push you at all. He made the buying experience so relaxing and pleasant for us. We will recommend him 10 times over again. Thanks again!! More

Friendly, knowledgeable, and great service! Endy was great! He made the entire process as easy as possible! He's very good at what he does and makes you feel comfortable and confident. He knows Endy was great! He made the entire process as easy as possible! He's very good at what he does and makes you feel comfortable and confident. He knows his facts and his personal opinion was greatly appreciated! I'll be coming back to Endy for my next car! Thank you!! More

Endy made every easy for me. He made the process very easy. He took the time to explain all the features of the car and so many other things of the car. He made the process very easy. He took the time to explain all the features of the car and so many other things of the car. More
Patient, No Pressure, & Attention to Detail Chip Pellerin was a tremendous help to my mother in helping her select the correct car to fit her needs. Chip was very patient and accommodating. We Chip Pellerin was a tremendous help to my mother in helping her select the correct car to fit her needs. Chip was very patient and accommodating. We never felt like we were under pressure to make a quick decision. I would highly recommend Chip to anyone who wants a great buying experience. More
had a great experience buying my truck at oc welch ford. Went to o c welch Wednesday meet Ed he was a big help, patient and knowledgeable about the trucks that I wanted to look at. Didn't buy that day went b Went to o c welch Wednesday meet Ed he was a big help, patient and knowledgeable about the trucks that I wanted to look at. Didn't buy that day went back Thursday Ed was not there but Brian was, told him I had already talked with Ed. So he started where we left off and he was also a big help and knowledgeable. I highly recommend Ed and Brian. Thanks to both. More