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O. C. Welch Ford
Hardeeville, SC
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,522 Reviews of O. C. Welch Ford
May 02, 2017
Emergency Service My wife and I were traveling on I-95 when the engine light came on along with other warnings in Ford Transit diesel powered camper. We pulled off the My wife and I were traveling on I-95 when the engine light came on along with other warnings in Ford Transit diesel powered camper. We pulled off the interstate and found this dealership at 5:30pm. Unfortunately they were just closing the service department and their diesel technicians had left for the day. We talked to the service manager and members of the parts department and they gave us numbers for other dealers that may still be open. None were so the manager agreed that if we brought it in first thing in the morning his fully booked techs would take the time to run diagnostics and if it was a minor problem perhaps be able to fix it e showed up early and they ran the diagnostics, found nothing wrong and sent us on our way. Later in the morning new warnings came on and we had to stop in Rural South Carolina. The manual did not help because it did not list the warnings we were getting. We called the Welch Ford Service department and by a process of elimination realized we were out of Diesel Exhaust Fluid. Again hey were very helpful even though they did not make any money on our service. More
by Bob G
Employees Worked With
Rick Zarkowski, Nancy Andrews, Jason Yoder
May 01, 2017
Excellent Listening Having had the pleasure of knowing Chip Pellerin for many years, and myself being in the real estate sales industry, it was indeed a very good experie Having had the pleasure of knowing Chip Pellerin for many years, and myself being in the real estate sales industry, it was indeed a very good experience to be able to describe to Chip what I was looking for and the particular needs that were my key points. After discussion as to purchase or lease, it was smooth sailing and the vehicle is excellent. I appreciated the fact that Chip did not, at any time, try to suggest what I needed, but, rather he listened to my thoughts and helped guide me to this vehicle. Many thanks to Chip and O. C. Welch for this experience. More
by GWF
Employees Worked With
Chip Pellerin
April 30, 2017
It was the experience I expected! We had dealt with OC Welch back in 2005. When we decided to lease a car this week , we went to OC Welch. Ford is my car of choice and when we wanted We had dealt with OC Welch back in 2005. When we decided to lease a car this week , we went to OC Welch. Ford is my car of choice and when we wanted to buy a car in 2005, we went to OC Welch because he was a Ford dealer. We went Saturday to lease a car because it was OC Welch. Every person there was friendly and helpful. John Willoughby, our sales person was superb. We were wandering around the parking lot before the business was opened and he started helping us right then and there-and was with us until we signed the papers- and he didn't have to. He addressed all my concerns and I remember telling him he was probably the 1st honest car salesman I had met-I give 5 stars to all at OC Welch Ford! Keep up the excellent work! More
by Joan**
Employees Worked With
Chris Williamson, John Willoughby
April 28, 2017
I had a great experience as a first time car buyer! Thely Daust was amazing! She made the experience fun, exciting, and one I will remember with fondness! I have never purchased a new car before and she Thely Daust was amazing! She made the experience fun, exciting, and one I will remember with fondness! I have never purchased a new car before and she put my fears at ease and helped walk me through the process. I would highly recommend her as well as Chris the finance manager! Thanks OC Welch for all of your great service and help! A special thanks to the front desk girl for letting me borrow her phone charger! They really take great care of their customers!! More
by Rachel Bradford
Employees Worked With
Chris Williamson, Thely Daust
April 28, 2017
Great service from Richard Freeman We looked at 8 different cars before making a decision. Richard was very patient and did not hurry us along. He knew the vehicles. After we made our s We looked at 8 different cars before making a decision. Richard was very patient and did not hurry us along. He knew the vehicles. After we made our selection he still offered to help if we had any questions after driving away. He was only a phone call away! Thanks for a good experience! More
by Just retired. 2016
Employees Worked With
Gerald Burke, Richard Freeman
April 26, 2017
Price, Service, Quality....definitely will be back I dealt personally with Mr. OC Welch for purchasing fleet vehicles for my company. He went above and beyond, in my opinion. He not only matched pric I dealt personally with Mr. OC Welch for purchasing fleet vehicles for my company. He went above and beyond, in my opinion. He not only matched prices from other dealers, he beat them. He made sure the transaction went smoothly, lined everything up with Ford Credit, and had the vehicles ready when promised. And what I ordered is what I got---there were no "mistakes" or "glitches", unlike other dealers I've dealt with in the past. And I didn't have to spend hours checking behind him to make sure everything was done properly, it was handled in minutes by a courteous, professional staff. I've dealt with a lot of dealers over the years, but OC personally ensures that your buying experience is a good one. And if your vehicles need service, you get taken care of very well---they don't "forget" about you once you've made the purchase like other dealers do. If you're in the market for a new car and you're busy like I am, don't waste your time going anywhere else. More
by Fleet Manager
Employees Worked With
O. C. Welch III, Paul Tindall
April 24, 2017
Very pleasant staff Thely was awesome! Super friendly and helpful, and not pushy like sales people can often be. Definitely listened to what I wanted in a car and took it Thely was awesome! Super friendly and helpful, and not pushy like sales people can often be. Definitely listened to what I wanted in a car and took it into consideration. All the staff I met were the same. Made the experience very pleasant, even though the car buying process was hours long. More
by Jess1224
Employees Worked With
Kim Wells, Gerald Burke, Thely Daust
April 23, 2017
Great Experience of Ordering a New Lincoln from OC Welsh Recently we ordered a Lincoln 2017 MKT from OC Welch. It took a length of time for the car to be built, but our Salesperson, Chip Pellerin kept us in Recently we ordered a Lincoln 2017 MKT from OC Welch. It took a length of time for the car to be built, but our Salesperson, Chip Pellerin kept us informed of the process and progress of the timeline to receive our new vehicle. Chip Pellerin works in the used car department, but we lucked into Chip as our salesperson to help us order our MKT. Chip was personable, organized, willing to go the extra mile to find answers to our questions. My husband and I would rate Chip Pellerin as the BEST salesperson that we have ever purchased a new car from! Paul Tindall assisted us with the financing and purchase of protective products. Paul made that process informative and simple. Chip Welch was professional and friendly. Thank you Chip Pellerin for making our new car purchase positive and pleasant! More
by MKT Buyer
Employees Worked With
Chip Welch, Paul Tindall, Chip Pellerin
April 22, 2017
Excellent Service/Professional/Supports Military I searched dealerships for my particular vehicle from Jacksonville, FL to Atlanta, GAI and found the best deal here. I purchased a new 2016 F-150 XL a I searched dealerships for my particular vehicle from Jacksonville, FL to Atlanta, GAI and found the best deal here. I purchased a new 2016 F-150 XL and also had them put on aftermarket wheels and lift kit. Sam Elliott made the process of purchasing a new vehicle a pleasure. He was very attentive to my needs and was able to complete the majority of the paperwork without me being present. Nancy Andrews from service worked close with Sam Elliott in helping me get my wheels and lift kit on my vehicle in a timely manner. Nancy continually kept me up date, so I knew exactly when my truck would be ready. I was able to get a loner vehicle, so that I did not waste time at the dealership. Mr. O.C. Welch was also a great help. My Air National Guard unit is having our annual golf tournament and he was gracious enough to donate items for the raffles. I purchase new vehicles on a regular basis and this was the best experience I have had. More
by scrplyr18
Employees Worked With
O. C. Welch III, Sam Elliott, Nancy Andrews
April 20, 2017
Professional,repaired before estimated time I don't usually bother with reviews but you did such an exceptional job I had to let you know. My request for an appointment was quickly handled and I don't usually bother with reviews but you did such an exceptional job I had to let you know. My request for an appointment was quickly handled and then it was repaired before the estimated time. That doesn't happen often. Thank you very much. You are doing your job well! More
by beaufort
Employees Worked With
Terri Owen
