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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,236 Reviews
Call Service Center (720) 647-9863

1,236 Reviews of O'Meara Ford - Service Center

Sort by
September 18, 2022

I had a pleasant experience with O’Meara. They were willing to work with me on an issue another mechanic created. They communicated effectively so I knew exactly what the status of my vehic More

by marlenys.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

O'Meara Ford responded

Marlenys, Thank you so much for your kind words for Jay, and for taking the time to leave us this wonderful feedback!

September 18, 2022

Chargers just over $1300. 00. To program keys sent car back unrepaired, keys still not programmed right. Trying to get fast lane Ray to correct. More

by gtmyfastcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Lazaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Nov 02, 2022 -

gtmyfastcar responded

And still no one has contacted me

September 18, 2022

My truck was serviced and return within a few days. It is now running perfectly. More

by ROSALESL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

September 17, 2022

Paid for a coolant repair that wasn't needed ot wasn't done as the problem is still there. Left a message with them and never heard back. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

September 17, 2022

Thanks to Miranda for all her help. She’s was very helpful and understanding. She’s a great employee. Thanks to the service people for getting my vehicle in and fixing it as soon as po More

by Elsarchule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
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Sep 18, 2022 -

O'Meara Ford responded

Thank you so much for your kind words for Miranda, and for taking the time to leave us this wonderful feedback!

Sep 22, 2022 -

Elsarchule responded

Thank you for all your help:

September 16, 2022

Dealership was easy to navigate, easy signs to follow to the parts and service department. More

by markmusic2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
Report | Print
Sep 16, 2022 -

markmusic2 responded

Allison was excellent in her communication about the repair and timeline. Great employee!!!

September 15, 2022

Incompent! Never had any problems with my truck til O'Meara Ford worked on it! Never will I have them touch any vehicle of mine again! Stopped working 3 days More

by FINKJOANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark O'Meara
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Sep 15, 2022 -

O'Meara Ford responded

Thank you for reaching out with your feedback. Can you reach out to our Management team with your contact information so that we can discuss your visit? Thank you.

September 15, 2022

Good service nice wait area but it took almost 2 hours to do a oil change More

by garyjmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department, Gary! We will share your comments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2022

Feel really taken advantage of. It’s obvious that customer service is NOT a priority for this dealership More

by dbalcerak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Report | Print
Sep 15, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that someone from our management team can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 14, 2022

Kept me up to date with what was going on with my car and had the problems resolved quickly More

by Yaman0825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

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