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Mark Bultje
Mark Bultje at O'Meara Ford
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Mark Bultje

Retail Service Manager

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.2
56 Reviews
4.2

56 Reviews

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56 Reviews of Mark Bultje

March 31, 2024

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Employee Rating

A dealership is specifically defined by its staff. Namely sales and service staff. The staff I have worked with, Mark, Tony, Tom and most recently Eissa, have been excellent. I can’t say I’ve ever rea More

by Kim Skattum
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eissa Hizley, Hector Gallegos , Tony is service and Tom in parts.

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Apr 02, 2024

O'Meara Ford responded

Hi Kim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We do hope we can be of assistance in the future. Take care!

August 06, 2023

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Employee Rating

Still disappointed that no one can figure out what is wrong with our explorer. Have taken it three times and still not fixed. Makes funny noises when shut off and front windows roll back down when you ro More

by p-townsend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miranda McDermott

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Aug 08, 2023

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

August 05, 2023

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Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Jay Lazaro , Miranda McDermott

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Aug 08, 2023

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 20, 2023

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I bought tires last year and am completely satisfied with them. I also have the oil changed there More

by HARMON4580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eugene Katz, Trish Cole

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Jul 21, 2023

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2023

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O’MEARA provides quality service on a timely basis. There is good communication between the customer and service representative. More

by lswagner806
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 16, 2023

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford!

July 05, 2023

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Employee Rating

I waited almost a month on parts . I have no complaints about the mechanical issue. They did well Never received a breakdown on what was done to repair it. More

by kmelkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Lazaro

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Jul 06, 2023

O'Meara Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2023

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Employee Rating

Car was in the shop over a year because they couldn't get the parts we needed. Didn't seem to concerned that our car was there for over a year More

by munchietaco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joey Doyle

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May 26, 2023

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can have a manager reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 26, 2023

munchietaco2 responded

munchietaco2@comcast.net 303-503-9562

April 16, 2023

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Great service each time as Mark and A. J. have scheduled and serviced my Ford GT for 18 years now. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A.J. (Services Ford GTs)

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Apr 17, 2023

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

April 05, 2023

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Employee Rating

Had a horrible experience with the service advisor. Had to bring my vehicle back immediately after picking it up for repairs. More

by bamafan20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Lazaro

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Apr 07, 2023

O'Meara Ford responded

We're sorry to hear about your experience. Can you reach out with your contact information so that we can look into this further?

March 12, 2023

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Employee Rating

I am pleased with the service on my F150. It was fast and convenient. They successful found the problem with my truck. More

by Z2580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2023

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

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