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ODaniel Chrysler Dodge Jeep Ram

Fort Wayne, IN

4.9
4,499 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door. "AN EXTRODINARY DEALERSHIP EXPERIENCE" O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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5611 Illinois Rd

Fort Wayne, IN

46804

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Showing 4,499 reviews

December 28, 2023

Our salesman Jeff cearbauh is an excellent salesperson. This is our second vehicle purchased from him. Very professional!! More

by Jastrkr3313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for your continued business! It is much appreciated. Jeff is great to work with and we are glad you think so as well. Please let us know if we can be of any assistance in the future.

December 28, 2023

Jeff Cearbaugh is always attentive to what we are looking for. Highly recommend going to this dealership More

by Jastrkr3313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for your business and review. We couldn't agree more about Jeff. We hope to see you again in the future.

December 27, 2023

As always, Jeff has put forth the positive energy, tenacity, and momentum necessary making a smooth transition to renew my lease for a 2024 Jeep. It has been my pleasure working with Jeff and hopeful More

by elliae01
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for your continued business. Jeff is great to work with and we are happy to hear about your experience. We hope you enjoy your new Jeep and can't wait to see you again in the future!

December 27, 2023

This dealership has a friendly and helpful staff, knowledgeable in all aspects of their business More

by Rhonda Kirkwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for your business and review. We greatly appreciate it!

December 26, 2023

We chose this repair facility as they did a thorough evaluation. We picked up our Jeep and the top was completely bent. They wouldn't consider repairing anything the insurance appraiser didn't put on More

by JASTEVENS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Powell
Jan 16, 2024 -

ODaniel Chrysler Dodge Jeep Ram responded

I appreciate your detailed feedback, and I'd like to address the concerns you've raised regarding your recent experience at our Collision Center. Firstly, as of January 2, 2024, we have not received any concerns or reports about the workmanship on your vehicle. We strive to maintain transparency and communication with all our customers. Regarding the initial estimate, it was formulated based on the information provided by Jennifer Ramey, who brought the vehicle to our facility. The estimate was derived from her verbal description of the damages, particularly the impact on the spare tire mounted on the rear tailgate. It's important to note that the repair process is governed by the estimate provided by the insurance company, in this case, State Farm. Their representative personally inspected the vehicle and issued an estimate based on their observations and discussions with you, the vehicle owner. We followed the directives of State Farm as they are the paying entity in this situation. Any additional or supplemental repairs were communicated to State Farm for their approval and subsequent payment. I understand your concerns about the damaged wheel. Unfortunately, it's a discontinued item, and as such, we couldn't replace it. However, my understanding is that State Farm provided compensation to address this issue. Regarding the top of your Jeep, we were not made aware of any damage or issues concerning its usability. Neither the State Farm representative nor the vehicle owner reported any damage to the top during their inspections. The top was never removed during the repair process, and any potential damage from the impact was not observed by any party involved. Communication is crucial in situations like these, and we regret any misunderstandings or oversights that may have occurred. We always aim to work collaboratively with both the vehicle owner and the insurance company to ensure a satisfactory resolution. We value your feedback and would welcome the opportunity to discuss this matter further to address any remaining concerns. Please feel free to reach out to our management team so we can find a suitable solution. Thank you for bringing this to our attention.

December 23, 2023

Brett & Josh helped me out alot when I was there. . thank you guys so much!!! More

by Devin Alleshouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Brett and Josh are great to work with and we are glad you think so too. Thank you for choosing O'Daniel for your truck needs. We hope you had a Merry Christmas and hope you have a Happy New Year!

December 23, 2023

I really love this team, they all helped while Corey was juggling customers. Teamwork was awesome! Would definitely come here again! More

by Jessica K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pfister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Jessica, thank you for your business. We greatly appreciate you!

December 23, 2023

Second car I’ve bought from Mike & 5th that our family has bought from O’Daniel! We always are treated like family at this dealership! It surprises me other dealers are so behind the ball on how to simply More

by TiffB
Recommend Dealer
Yes
Employees Worked With
Corey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Campati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Thank you for your continued business, it really means a lot. Our team strives to provide the best customer service/experience in town, and we are happy to hear they didn't let you down! We hope you enjoy your Jeep.

December 23, 2023

I was pleasantly surprised at the quantity and quality of vehicles that O’Daniel had on their lot. When a color combination didn’t fit my taste, Michael was able to show me other options that fit exactly wha More

by C_Leigh
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

The Pacifica is a great choice! Thank you for trusting O'Daniel with your vehicle needs. Michael is great to work with and we are happy to hear your experience was nothing short of that. Please let us know if we can be of any assistance in the future.

December 23, 2023

Corey and the jeep team were great to work with! I would definitely buy from them again! More

by Allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pfister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

ODaniel Chrysler Dodge Jeep Ram responded

Allison, thank you for your business and review. We appreciate it! Have a Happy New Year.

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