ODaniel Chrysler Dodge Jeep Ram

Helpful and transparent with pricing Justin is a gem! I will definitely go to him again. As a first time leaser, I was nervous. On my four visits to the dealership he priced out at le Justin is a gem! I will definitely go to him again. As a first time leaser, I was nervous. On my four visits to the dealership he priced out at least eight different options for me. And I lost count of the number of times that he sat in a vehicle explaining all these features that were completely new to me. The first night we even drove out to their New Haven location to check out an Escape I saw online, as we hadn't been able to confirm with them if that car was still available. So we drove to New Haven for me to test drive Escapes at 7pm in the cold, dark night cause I needed to know if that was the SUV for me (I come from a Ford background). Justin didn't pressure me, but always explained options, timeframe on rebates/incentives/etc.. Now it wasn't all a dream. I can't imagine a car buying experience really ever could be. My hiccups in this experience mainly revolved around the way they do the peace of mind coverage. So after spending a month crunching every variation of number to determine how comfortable I felt with each tentative decision, I finally decide. I had asked about this peace of mind coverge throughout the process, but this elusive coverage is the realm of finance so you don't get actual numbers or info until you have decided, signed half the paperwork and at that point you are already really committed. I don't expect this to change. After you have spent hours on this and all the paperwork is ready, the car is getting cleaned, "smart" business practice dictates that you THEN mention. .. by the way it is going to be 30 more a month or you will be leaving yourself open to these type of potential charges at your lease end. But not only that, really no paperwork is given on the specifics of the coverage I have purchased through them. I am just relying on my memory of this thirty second run down that didn't give the details I needed as I found out when I tried to use it. Still at O'Daniel, I had better pricing than I was getting offered at Ford, even with Ford's A Plan pricing. Still at O'Daniel, I had better transparency, as other dealerships just brought me a handwritten monthly payment amount rather than this whole printed breakdown on where all these numbers are coming from Justin showed me numerous times cause I am the type of customer that likes to know every option and think days prior to making a decision. And at O'Daniel. I had Justin: patient, understanding and so incredibly knowledgeable. He is the definition of follow up: having sent me an email on my birthday months later, showing me their service department and reaching out to see if I had questions or concerns at every part of the process. So overall, thank you! You will see me again! More

Excellent. Professional Exemplary service working with David O’Daniel. He was attentive,knowledgeable and professional. I highly recommend him to work with you on your ind Exemplary service working with David O’Daniel. He was attentive,knowledgeable and professional. I highly recommend him to work with you on your individual needs and likes. More

Ready to Tour I'm a musician and single father. After a show one night, David saw my vehicle that we used for gear and offered me a business card. He followed up i I'm a musician and single father. After a show one night, David saw my vehicle that we used for gear and offered me a business card. He followed up in a timely manner and was able to work with my schedule. I told him exactly what I was looking for and what I needed to satisfy both the Dad Life and the Rock Life. We found a vehicle right away that fit my needs AND budget and I was out the door within a few hours. I now have an unofficial touring vehicle that is disguised as a family car! More

Mark compati comes through again Great customer service by mark. This is why this is the 7th vehicle I have bought from him. He is honest and worked to get me what I wanted for Great customer service by mark. This is why this is the 7th vehicle I have bought from him. He is honest and worked to get me what I wanted for a fair price. More

Great experience! Brett was awesome! Made the car buying process easy and laid back. Very personable and not pushy at all. Josh in finance was great too! Great pers Brett was awesome! Made the car buying process easy and laid back. Very personable and not pushy at all. Josh in finance was great too! Great personality! More

No Pressure - Great experience Great Car buying experience. Jim was wonderful to deal with and was not the typical pushy salesman. Staff was friendly and accommodating. Would rec Great Car buying experience. Jim was wonderful to deal with and was not the typical pushy salesman. Staff was friendly and accommodating. Would recommend to others looking for a vehicle. More

Great experience Ashley was absolutely great to work with. I was considering a couple of vehicles, and with a busy schedule had to make several trips to the dealershi Ashley was absolutely great to work with. I was considering a couple of vehicles, and with a busy schedule had to make several trips to the dealership to test drive them. They even let me take a vehicle on an extended overnight test drive - didn't even realize dealerships still allowed that. Casey in Finance also made things very quick and easy I will definitely look to buy my next vehicle from ODaniel. More

We made a deal. I wish they could haven been a little more competitive on trade in value. We did make a deal but if i didnt live 1.5 hours away i would have waited on I wish they could haven been a little more competitive on trade in value. We did make a deal but if i didnt live 1.5 hours away i would have waited on trading untill i was offered more for my trade. But very friendly staff. More

Amazing dealership The salesman Greg was so helpful in us buying a car for our daughter that was getting ready to move, to California to start a new job. The salesman Greg was so helpful in us buying a car for our daughter that was getting ready to move, to California to start a new job. More

Service second to none!! Ashley was amazing and made buying our Durango a Breeze. She was very professional, friendly and attentive to our needs. She followed through on every Ashley was amazing and made buying our Durango a Breeze. She was very professional, friendly and attentive to our needs. She followed through on everything she promised and made sure everything was done on our Durango that was negotiated in the deal. I highly recommend Ashley for any car buying opportunities. Thanks Ashley! More