ODaniel Chrysler Dodge Jeep Ram - Service Center
Fort Wayne, IN
40 Reviews of ODaniel Chrysler Dodge Jeep Ram - Service Center
Mark helped me find a nice car at a very good price and Lauren helped me save lots of money on insurance. I really appreciated their service. Thank you. Lauren helped me save lots of money on insurance. I really appreciated their service. Thank you. More
Mike was easy to work with and fast with responding to text or emails. He always kept us in the loop and made the buying purchase super easy text or emails. He always kept us in the loop and made the buying purchase super easy More
Update: the service manager called me and apologized as did Tyler . I accepted their apology and they agreed to fix the car for just the cost of parts . That was a month ago and still haven’t heard from th did Tyler . I accepted their apology and they agreed to fix the car for just the cost of parts . That was a month ago and still haven’t heard from them . If I could give less I would . 1st visit after 8 hours and they hadn’t even looked at it . 2nd try they had it 11 days and forgot about it. So nothing was done and no attempt to make anything right More
Service tech worked on body parts of my Ram 1500. Damaged, broke and punctured 4 different parts of the vehicle. Said they would repair 2 parts they damaged, later to find out they billed my warranty Damaged, broke and punctured 4 different parts of the vehicle. Said they would repair 2 parts they damaged, later to find out they billed my warranty. They got paid twice!! Once for their work and again for their mistake! Then refused to repair the 2 places they punctured the door panel and broke the arm rest. Their excuse ' that year of truck" is bad for that happening. Really????Don't you sell Rams? Why are you trash talking your product, that by the way....my whole family has been driving for over 20 years! Why didnt the body shop do body work? Why did a service tech that did my oil change do my body work? Never did get an answer on that one. Would NOT have any vehicle worked on here ever! I drive a Ram and they are Ram specialist! What the heck!! Oh well, going to let the legal guys fight it out for me. More
This is a friendly, warm, and welcoming dealership with great employees. Everyone was a delight and Michael was extremely helpful. great employees. Everyone was a delight and Michael was extremely helpful. More
David O'Daniel has been a great friendly salesman,He has stayed in contact w/me since my 2018purchases Power wagon,ChargerGT. He n the used car department made a great impact on our return business.Thank Yo stayed in contact w/me since my 2018purchases Power wagon,ChargerGT. He n the used car department made a great impact on our return business.Thank You and staff . Parts dept, Service dept,Used car dept. ALL are a part of my forever Dealership. Thank You ! Lowell n Tammy Fast. God bless you all. More
Best experience I’ve ever had! Everyone I dealt with was friendly, efficient and knowledgeable. This will be my go to for all my car needs. friendly, efficient and knowledgeable. This will be my go to for all my car needs. More
In November 2020 I traded in my truck on an SUV. Brett Paul did everything he could to get me a great trade in value, but also was able to make the price of the SUV affordable. I really tried to love the Paul did everything he could to get me a great trade in value, but also was able to make the price of the SUV affordable. I really tried to love the SUV, but I honestly was missing having a truck: it was just more convenient. I did what most people dread on doing, I traded my SUV that I only owned for 7 months back to the dealership that I purchased it from. I was afraid that I would not be able to financially make it work, but Brett assured me that he would do everything that he was able to, to get my family back into a vehicle that we loved. Brett was able to not only give me a great trade in offer, but was able to find me a truck that was had every option available on it. I am more than thrilled with both Brett and the whole O'Daniel team. I hope that I do not get the urge to trade in this truck anytime soon, but I know that if I need him, Brett will answer my call and will give me the same service he has always provided: world class. Thanks again Brett! More
I took my Pontiac Torrent in because it was having engine trouble. From the beginning, Bobby was extremely helpful, courteous, and informative. Unfortunately the cost of fixing my car was more than it was wo trouble. From the beginning, Bobby was extremely helpful, courteous, and informative. Unfortunately the cost of fixing my car was more than it was worth. It was because of Bobby’s great service that I decided to look at the cars for sale and purchased one. I’d recommend Bobby to friends and family! More
From the time I walked in the Body shop the manager Lyida was so kind and knowledgeable. She was exceptionally professional. It was a great experience. was so kind and knowledgeable. She was exceptionally professional. It was a great experience. More