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ODaniel Ford
New Haven, IN
2,602 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,602 reviews
September 30, 2020
Phoenix was very helpful and willing to answer any questions that we had. He made the car buying process quick and easy. I would recommend him to anyone questions that we had. He made the car buying process quick and easy. I would recommend him to anyone More
by nilesobrien
Employees Worked With
Phoenix Nichols
September 30, 2020
Phoenix was a pleasure to work with! He was very responsive and professional! Nick Rusk rocked it out to make sure it was an enjoyable purchasing experience as well! I will be back and recommend you responsive and professional! Nick Rusk rocked it out to make sure it was an enjoyable purchasing experience as well! I will be back and recommend you go as well! More
by Jetill50
September 28, 2020
Austin and Mike were extremely friendly and easy to work with. Especially with my toddler running around getting into everything. Financing was a breeze and they took care of me. with. Especially with my toddler running around getting into everything. Financing was a breeze and they took care of me. More
by Kristin
September 24, 2020
Within 200 miles of my vehicle purchase, I had the ABS and brake warning lights appear. Sent a picture to my saleman, no response or acknowledgement. Ended up being a right rear wheel bearing costing me and brake warning lights appear. Sent a picture to my saleman, no response or acknowledgement. Ended up being a right rear wheel bearing costing me $450. Also when I gave my price offer for the car, it was contingent on fixing a cracked rear taillight. When I’m on phone with Phoenix at my CU to get the total cost with taxes, he then asks me to split the cost of the broken taillight. I agreed to $100 of the cost. The hasn’t set well with me at all. This is something a dealership should have seen and fixed upon initial inspection. Water was in the taillight. I was a return customer, I won’t be again. More
by elliottsarcade
Employees Worked With
Dan Garman, Phoenix Nichols
September 23, 2020
Every thing was great bought a 2017 Chrysler Pacifica Scott found the one I was looking for told him low mileage great condition he even met me at the one on Illinois rd took it home then next day met h Scott found the one I was looking for told him low mileage great condition he even met me at the one on Illinois rd took it home then next day met him in new haven got all the paper work done while I was doing loan he washed inside and out filled it with gas very professional overall he made it great experience I would definitely Bouygues there again More
by jeff.lill
Employees Worked With
Mike Everson , Scott Oser
September 23, 2020
Everybody was very helpful.. They seemed realy concerned thatI was happy with my car.. I have bought two vehicles in the last 2 years and when needed will be back for 3..Phil the saleman went out of his way thatI was happy with my car.. I have bought two vehicles in the last 2 years and when needed will be back for 3..Phil the saleman went out of his way to get the car I wanted when I needed it. More
by neilmcintire
Employees Worked With
Phil Swaidner
September 23, 2020
Just stopped to look around and see what is available to me for future reference and Scott was very kind and helpful and I will definitely use him when I am ready to buy me for future reference and Scott was very kind and helpful and I will definitely use him when I am ready to buy More
by Wendygatwood
Employees Worked With
Scott Oser
September 23, 2020
Mike Pocci did a great job helping me get into the vehicle I was wanting to purchase. Would definitely recommend going to see him for your next purchase. vehicle I was wanting to purchase. Would definitely recommend going to see him for your next purchase. More
by cabadman74
