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ODaniel Ford

New Haven, IN

5.0
2,602 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,602 reviews

December 31, 2019

Great Customer Service Ronald Coen did an awesome job of finding a car I wanted for the right price. He was very helpful and patient and answered all my questions to my sat More

by mmunoz702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Jan 02, 2020 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

December 31, 2019

New car and truck Ron was very professional and knowledgeable about the car and truck. He answered all of our questions and took the time to show me all the features of More

by swills
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Dec 31, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

December 30, 2019

Excellent job Very happy with the service and responsiveness . We would recommend ODaniel and Scott in the future. Scott made the buying process easy and positive. More

by Dan Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Dec 31, 2019 -

ODaniel Ford responded

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

December 30, 2019

Car shopping I found the experience low pressure and I always hate the high pressure sales people. I would refer my friends to Scott and your dealership for new or More

by Danleah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Dec 31, 2019 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

December 30, 2019

Phoenix was very helpful in finding me the perfect car, he knew what he was talking about and made it a fast process. Made the experience super easy and fun. Would recommend coming here. More

by Dejakens
Recommend Dealer
Yes
Employees Worked With
Phoenix Nichols
Dec 31, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

December 30, 2019

Buying a new car. Scott was easy to work with and sold me a great car. I've bought several cars from him, and been very satisfied. There service department is fantastic More

by Lskienlrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lothamer, Mike Everson , Scott Oser, Glen Campbell, Josh Loomis
Dec 31, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

December 29, 2019

Back Again This was my second purchase from Mr. Coen and it went as smooth as the first one. I would recommend them to anyone. Thank you More

by steelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

December 28, 2019

2nd vehicle I’ve bought from Mike and Odaniels in 5 years. Always goes over and above to make sure we are satisfied. Highly recommend. More

by Tim1964
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Dec 30, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

December 27, 2019

Special thanks to Mike Pocci in his assistance in finding the perfect car for my specific needs. You showed great patience and understanding with me. More

by toddbennett547pbenn87
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lothamer
Dec 30, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

December 26, 2019

Vehicle Prep Could be Better I was continuously impressed by my contact with Ron and Brent the Sales Manager. Ron stayed in contact for nearly 5 months while I decided what I wan More

by SAC5614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Dec 30, 2019 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

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