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ODaniel Ford

New Haven, IN

5.0
2,625 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,625 reviews

May 29, 2019

Ryan Was Great I enjoyed the whole process from start to finish. When I got to the dealership, someone was there to help me. They were thoughtful of my time and allo More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Ryan Keebler, Phoenix Nichols, Ryan Gustin
May 30, 2019 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

May 29, 2019

Buying Ford Escape Our salesman Ken Miller was friendly and helpful. He was able to answer all of our questions. He took the stress out of buying a car. It felt like tal More

by Angie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
May 30, 2019 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

May 28, 2019

Buying a Ford ranger John took care of sale and very helpful all thru process. Easy to talk to and resolved all questions and kept me informed. I was impressed overall wit More

by DonS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berghoff
May 30, 2019 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

May 28, 2019

Scott , at o'daniel Ford, in New Haven found the exact vehicle that we wanted and very helpful in other ways. That's our 2nd Ford from him. More

by Paula M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
May 30, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

May 28, 2019

Ripoff Car had unsafe brakes. Left front 0 pad left rest of brakes less than 3 mm. Left overnight to make sure brakes were good. They said next day they were More

by Jamie65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gustin
May 30, 2019 -

ODaniel Ford responded

Thank for taking the time to tell us about your experience. The vehicle that you purchased was AS-IS, and we suggested you have a 3rd party mechanic look over the vehicle. Had you made us aware of the issue we would have at least helped with some direction of repair.

May 31, 2019 -

Jamie65 responded

No one suggested third-party look at the car I trusted you guys to sell me the car and make sure everything was okay on it and you told me it was I even left the overnight so you guys could make sure it was in good shape

May 27, 2019

Two hours --new (used) car!! Phil was sooo good - he even put my last two choices side-by-side & I hopped from one to the other comparing options before making my decision. These More

by CJslastcar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
May 28, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

May 21, 2019

Very friendly and time efficient Phil was great, he’s very friendly and explained everything very well. I also very much appreciate the time efficiency. Everything was quick and easy. More

by Nicole91muncie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schramm, Phil Swaidner
May 21, 2019 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

May 21, 2019

Low pressure, helpful, and just amazing! From the moment we walked up, Mike was genuinely inviting and very personable. We could tell Mike was just there to help us find the right car for us More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
May 23, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

May 21, 2019

Dandy Little Ranger John Berghoff found the truck we wanted and got it for us quickly. He does his homework! He was knowledgeable about the product, the process, and all More

by Mark Donaldson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , John Berghoff
May 21, 2019 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

May 17, 2019

ford escape Mike was very helpful today with our experience at the used car lot. He took the time to explain every option button in great detail. More

by fordbuffjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

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