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ODaniel Ford
New Haven, IN
2,761 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,761 reviews
September 24, 2019
Fair & Professional David Snyder was very knowledgeable and helpful. I went to multiple dealerships and none were close with regards to the personnel and price. I would b David Snyder was very knowledgeable and helpful. I went to multiple dealerships and none were close with regards to the personnel and price. I would be likely to return for future cars. More
by komets360
Employees Worked With
Mike Everson , David Snyder
September 20, 2019
Love my new car! Phil was really easy to work with and helped me get what I wanted. I love my new Ford Edge and would buy again from this dealership. Phil was really easy to work with and helped me get what I wanted. I love my new Ford Edge and would buy again from this dealership. More
by Tori
Employees Worked With
Phil Swaidner
September 20, 2019
Love my new ride! Phil was great to work with, easy going and not pushy at all like other sales people who are just trying to get a sale. Very knowledgeable about my ca Phil was great to work with, easy going and not pushy at all like other sales people who are just trying to get a sale. Very knowledgeable about my car, but also let me have my space to check out the car without feeling pressured. Everyone in the dealership was super friendly and easy to work with as well! More
by AT
September 18, 2019
Fantastic, above and beyond I had problems with another dealer and was recommended to go to O'Daniel, everyone from the service manager (Mike) down to the shuttle driver was very I had problems with another dealer and was recommended to go to O'Daniel, everyone from the service manager (Mike) down to the shuttle driver was very professional. The service writer (Glenn) explained things about the car that I didn't know, the service manager (Mike) got us in fast and expecting them to have the car for 2 days, well, it was done in about 3 hours. The shuttle drive was friendly and professional. I didn't meet the mechanic, but he got it fixed in a short period of time. Can't say enough about the service I received. They earned my service from now on, even though I was a ways to drive. More
by Steve
Employees Worked With
Mike Lothamer, Glen Campbell
September 18, 2019
Sales man was great Sales men was accommodating to someone coming from 2.5 hrs away. He answered all of my questions to the best of his knowledge. I do, however, wish tha Sales men was accommodating to someone coming from 2.5 hrs away. He answered all of my questions to the best of his knowledge. I do, however, wish that there warranty covered the ability to take the car to any Ford dealership for service. Seeing as I am almost 3 hrs away, it would be hard to get my car back the this dealership if any issue where to come up. More
by D.Given
Employees Worked With
Ryan Gustin
September 18, 2019
WOWDAY Helpful and low key! Made for a very easy car purchase experience. No high pressure here. Answered all our questions. Great day was today - yes Helpful and low key! Made for a very easy car purchase experience. No high pressure here. Answered all our questions. Great day was today - yes More
by nawbills
Employees Worked With
David Snyder
September 17, 2019
Great experience & great trade in value for my car. We had a good experience. We like to buy local & this car looked great. If we have problems, we swing by to fix them. We looked for awhile with no pre We had a good experience. We like to buy local & this car looked great. If we have problems, we swing by to fix them. We looked for awhile with no pressure. More
by thepromise
Employees Worked With
John Berghoff
September 17, 2019
Very pleasant and efficient I feel it was a proper rating for our experience at the dealership. Ron and the financial person were great to work with and very polite. They made su I feel it was a proper rating for our experience at the dealership. Ron and the financial person were great to work with and very polite. They made sure we were satisfied with our purchase. More
by Harold
Employees Worked With
Ronald Coen
September 17, 2019
Helped me get a car I love Ron was pleasant and helpful the whole time. The experience was more fun and positive than I expected and I ended up with more car for less than I was Ron was pleasant and helpful the whole time. The experience was more fun and positive than I expected and I ended up with more car for less than I was expecting. Thank you! More
by Jeremy D
September 15, 2019
Ford Escape Professional, knowledgeable, friendly and for the first time we didn't feel like we were at a pushy car dealership. They listened to our needs. Thank Professional, knowledgeable, friendly and for the first time we didn't feel like we were at a pushy car dealership. They listened to our needs. Thank you. Both Mike and Mike were fantastic! More
by Vandy
