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ODaniel Ford
New Haven, IN
2,838 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,838 reviews
July 14, 2019
Friendly, helpfull & knowledgeable. He took the time to demonstrate the many new features on our new Ford Escape. Went along on test drive and explained what was happening with engine. He took the time to demonstrate the many new features on our new Ford Escape. Went along on test drive and explained what was happening with engine. Showed us the discounts on the purchase form. More
by Larry8005
July 13, 2019
Great My experience with Kenny Miller was great. He was helpful in a couple different ways and made the process flow smoothly. Thanks for the experience My experience with Kenny Miller was great. He was helpful in a couple different ways and made the process flow smoothly. Thanks for the experience More
by Aprilshowers
July 12, 2019
Excellent Experience Just stopped in to browse. Never thought I would buy so quickly, but when you find what you want on the first try, why look further. The salesmen ma Just stopped in to browse. Never thought I would buy so quickly, but when you find what you want on the first try, why look further. The salesmen made the whole process painless, and I got a great deal. Very happy. More
by Chris55
July 12, 2019
Great buying experience! It was really nice to buy from a professional dealership that isn’t high pressured. Everyone was genuine and made us feel comfortable with our decis It was really nice to buy from a professional dealership that isn’t high pressured. Everyone was genuine and made us feel comfortable with our decision. We visited several times and drove several vehicles before making a decision and never felt like we were being pressured or rushed. More
by Drewsky
Employees Worked With
Mike Everson, Ryan Gustin
July 09, 2019
Great experience! Such a great experience. Fast but thorough finance process . Also, great customer service. I would highly recommend to anyone searching for a great u Such a great experience. Fast but thorough finance process . Also, great customer service. I would highly recommend to anyone searching for a great used vehicle. More
by Jenjen80
Employees Worked With
Mike Everson, Phil Swaidner, Ryan Keebler
July 08, 2019
Made it a quick easy process! Everyone there was super nice and Phoenix helped me out a lot! If you are looking for a used car I’d recommend working with Phoenix! Everyone there was super nice and Phoenix helped me out a lot! If you are looking for a used car I’d recommend working with Phoenix! More
by TurkeyCreek
Employees Worked With
Phoenix Nichols
July 07, 2019
Great experience Everyone involved in the process of buying my new vehicle did an excellent job. They were all very helpful and knowledgeable. It made for a pleasant e Everyone involved in the process of buying my new vehicle did an excellent job. They were all very helpful and knowledgeable. It made for a pleasant experience. More
by sunjester67
July 04, 2019
2018 F-150 Sales staff worked very hard to find a truck that would meet my needs for a fair price. They were also very friendly and made me feel very comfortable Sales staff worked very hard to find a truck that would meet my needs for a fair price. They were also very friendly and made me feel very comfortable in feeling I came to the right place to buy. More
by 2018 XLT
Employees Worked With
Other Employees :
Mark Roberts , Mike Lothamer, Mike Everson, Ryan Keebler
July 03, 2019
Excellent Service at O’daniel Ford New Haven Thanks to Scott for all he does to help. Service like his is what keeps me coming back to O’daniel New Haven. Mike in financing deserves a shout out a Thanks to Scott for all he does to help. Service like his is what keeps me coming back to O’daniel New Haven. Mike in financing deserves a shout out as well. Thanks guys! More
by SethKL
Employees Worked With
Mike Everson, Scott Oser
July 02, 2019
Great Salesman, OK financial service. I was happy with Kenny Miller. He was very nice and making this my first time buying a car, that was much appreciated. I was able to take the car home I was happy with Kenny Miller. He was very nice and making this my first time buying a car, that was much appreciated. I was able to take the car home for the night, which was awesome! It let take a closer look before buying. I did mention some scratched and a chip on my windshield which hasn't been taken care of. Not sure if I need to contact them about this or just drive it in? The Financial adviser wasn't very personable. He was able to get me a loan, but didn't go into any details of this loan. Literally nothing. I had to ask him what my car payment was going to be, otherwise I don't think I was going to be told. He also just threw papers at me to sign with very little detail on what I was signing. Not very professional. I had to crunch the number to find out what my interest rate was. I am now having to look around myself to get a better car loan. More
by breen22
