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ODaniel Ford
New Haven, IN
2,744 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,744 reviews
October 12, 2018
excellent customer service came in for warranty work & then had recall work done also. 1st time customer. will be a return customer! thank you for restoring my faith in dealers came in for warranty work & then had recall work done also. 1st time customer. will be a return customer! thank you for restoring my faith in dealerships at a time that it was greatly needed. More
by Diana Wotnow
Employees Worked With
Josh Loomis
October 09, 2018
Awesome Every step was very quick and easy. They did everything in their power to help us in any way that they could. Very good experience. Every step was very quick and easy. They did everything in their power to help us in any way that they could. Very good experience. More
by doveal01
October 09, 2018
Great People Great Service Great Dealership even Better People. Kenny Miller worked hard to get me and my family into a good car. I would recommend this dealership to everyone!! Great Dealership even Better People. Kenny Miller worked hard to get me and my family into a good car. I would recommend this dealership to everyone!! Got a great used car, drives great, decent miles and very clean!! More
by Jstith91
October 03, 2018
Great experience Phil Swaidner is a phenomenal sales person. Top rate service! He will answer any questions you have and without pressuring you. We are very pleased wi Phil Swaidner is a phenomenal sales person. Top rate service! He will answer any questions you have and without pressuring you. We are very pleased with the two purchased vehicles from O'Daniel Ford. More
by T. Halter
Employees Worked With
Phil Swaidner
September 24, 2018
Satisfied I was satisfied with how fast the whole process was and they even made accommodations to my specific situation. This is my second used vehicle I have I was satisfied with how fast the whole process was and they even made accommodations to my specific situation. This is my second used vehicle I have purchased through Odaniel Ford...no complaints so far! More
by bbinkley05
September 20, 2018
Upgraded to a newer SUV Phil was an amazing sales guy. He worked great with us, he was very upfront. He was not pushy and didn't rushed. We was able to drive away with a 2015 Phil was an amazing sales guy. He worked great with us, he was very upfront. He was not pushy and didn't rushed. We was able to drive away with a 2015 Ford Explorer. More
by Nluttman
Employees Worked With
Phil Swaidner, Ryan Keebler
September 19, 2018
Super helpful Phil and Mike made the whole process so easy it was almost scary! No rushing though, both took the time needed to make sure that we knew everything w Phil and Mike made the whole process so easy it was almost scary! No rushing though, both took the time needed to make sure that we knew everything we needed to about the vehicle and the financing, and answered all of our questions. Great experience! More
by Cathy R
Employees Worked With
Mike Everson , Phil Swaidner
September 05, 2018
2017 Escape purchase Phil Swaidner is a great salesman without putting pressure on you!! He explains all the benefits about the Ford Escape!! Mike Everson did a good job e Phil Swaidner is a great salesman without putting pressure on you!! He explains all the benefits about the Ford Escape!! Mike Everson did a good job explaining financing and extended warranties. Again, no pressure! Thanks a million; I really appreciate it!!! More
by DrDusty
Employees Worked With
Mike Everson , Phil Swaidner
August 31, 2018
Such An Easy Process Brent and Scott were extremely helpful in finding the Transit we were looking for. We had some specific needs and didn’t have the time nor interest in Brent and Scott were extremely helpful in finding the Transit we were looking for. We had some specific needs and didn’t have the time nor interest in going through the order process. They were able to search the country, talk us through all the details, and find why we needed with a sense of urgency and customer service. Plus, it was the quickest car buying experience I’ve ever had. We were out with our Transit in less than 10minutes because they had everything ready to go. More
by Andrew NLFW
Employees Worked With
Scott Oser
August 29, 2018
Very easy to work. Very easy to work with. I shopped 3 different places (Ford, Chevy, Kia) and the others were high pressure sales. I appreciate that Ford was not. My sa Very easy to work with. I shopped 3 different places (Ford, Chevy, Kia) and the others were high pressure sales. I appreciate that Ford was not. My salesman, Ron, was receptive to my many calls and questions. More
by LF
