ODaniel Ford - Service Center

Caring Team I purchased a Ford Escape in Nov. 2015 from Brent. He made the transaction go very smoothly. In May 2017, I needed new rear shocks. Glenn, in the Serv I purchased a Ford Escape in Nov. 2015 from Brent. He made the transaction go very smoothly. In May 2017, I needed new rear shocks. Glenn, in the Service Dept. was very professional, friendly, and kind. I had to use the shuttle service two times and both drivers were so friendly! I appreciated Brent contacting me after my car was repaired to make sure it was fixed and running well. I also appreciate the level of care and friendliness your team has provided for me! More

Excellent Experience! It was a real pleasure working with Dan Garman. I admire his work ethic very much! We communicated many times throughout this experience. He always It was a real pleasure working with Dan Garman. I admire his work ethic very much! We communicated many times throughout this experience. He always had quick responses to my e-mail inquiries. His verbal and written resposponse were always easy to understand in layperson's terms. I requested Dan to assist with me trying to work with the covering party's insurance company due to their lack of responses to me. Dan did not hesitate. He was INSTRUMENTAL in moving forward this claim to fruition. He sent them the required requested information to them almost immediately. He completed my car ahead of schedule and the quality of work was great! Lastly, Dan is a very friendly and likable guy! I enjoyed talking to him very much! Please extend my thanks and appreciation to Dan for a job well done! Dan Garman is definitely an ASSET to your dealership! More

Outstanding Customer services It is always a great experience with the service team at Odaniel Ford especially Glen Campbel. Glen is always prompt and attentive to the needs of my It is always a great experience with the service team at Odaniel Ford especially Glen Campbel. Glen is always prompt and attentive to the needs of my vehicle. I appreciate Glens communication with me as he makes sure that I have a clear understanding of proposed repairs to my vehicle based on his teams detailed inspection. More

Service have been excellent! The service that I have received through the years has been outstanding on my Ford vehicles. I have always been accommodated when scheduling for rout The service that I have received through the years has been outstanding on my Ford vehicles. I have always been accommodated when scheduling for routine maintenance which is usually a last minute call. I am always greeted the minute I walk through the service door and then kept informed of the progress and wait time. If their is something that needs to be addressed it is brought to my attention in a very professional and knowledgeable manner. Over the years my experience with the service at the New Haven Ford dealership is always awesome. Thank You !! More

Fantastic It's always a pleasure working with ODaniel Ford; Glen kept me informed on the status of my repairs and the quality of work is always exceptional. It's always a pleasure working with ODaniel Ford; Glen kept me informed on the status of my repairs and the quality of work is always exceptional. More

The service department is the reason I continue to buy here The entire crew in the service department are knowledgeable, courteous and helpful. Today's appointment was handled by Glen Campbell. I peppered him The entire crew in the service department are knowledgeable, courteous and helpful. Today's appointment was handled by Glen Campbell. I peppered him with questions about my vehicle and he provided insight and information. More

Great Service Great costumer service! Always willing to help and give great advice. Shuttle service is very convenient. They always get my vehicle in and services i Great costumer service! Always willing to help and give great advice. Shuttle service is very convenient. They always get my vehicle in and services in a timely manner. More

Always Super Service Glenn Campbell does an excelent job with my car, he always handles any situation that I have with my car with professionalism and utmost care. He goes Glenn Campbell does an excelent job with my car, he always handles any situation that I have with my car with professionalism and utmost care. He goes above and beyond, always has a smile on his face, he make my experience very pleasent. More

service is outstanding I purchased my Ford Edge in 2009 through Scott Oser - great sales person. I have taken the vehicle there for all maintenance and needed repairs(very I purchased my Ford Edge in 2009 through Scott Oser - great sales person. I have taken the vehicle there for all maintenance and needed repairs(very few). The technicians and personnel in the service department are attentive and friendly and helpful. great job!!! More

Always Professional Usually take my car into the dealership and have excellent service. Glen Campbell is knowledgeable, personal and friendly. He goes the extra mile Usually take my car into the dealership and have excellent service. Glen Campbell is knowledgeable, personal and friendly. He goes the extra mile to ensure my car does!! More