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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,243 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,243 reviews

May 22, 2022

I had a strange feeling when i walked in that they don't really want to sell me a car. I was looking for a Toyota Camry TRD and was offering them a deposit for them to hold me a car a couple days which they More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Makselan
May 26, 2022 -

Oak Lawn Toyota responded

Although we are disappointed to hear about your trying experience here at Oak Lawn Toyota, John, we do appreciate your honest feedback. It is great to hear that Jack remained professional and helpful. If you would like to further discuss your experience please reach out to us directly. John Carnivele, General Manager

May 22, 2022

i came in NEEDING a car, and edwin cotto came thru for me. made it simple to buy a car. cant find a better salesman. thank u ed. More

by vikingsteve71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
May 23, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edwin and our team, and we look forward to working with you again. John Carnivele, General Manager

May 20, 2022

Everyone for the last 25 years has been outstanding at Oak Kawn Toyota, the best! More

by Peter Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noa, who worked on my car was polite and outstanding!
May 23, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business, Peter, and hope to see you again soon! Juan Vazquez, Service Manager

May 20, 2022

I appreciate how well of of the service guys remember there clients. I heard one lady say she use to go to another dealership and she wouldn’t be returning because of the service she received at Oaklawn. More

by JUDYMED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Judy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 20, 2022

The star was not lost, I never do excellent. Oak lawn took care of business. I called to make an appointment yesterday and was able to go in. I believed l waited less than 1 hour. I am satisfied More

by von50h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 20, 2022

The support person was amazing He provided two options that met my specific needs. Great work More

by pdaniher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 19, 2022

Speedy service, friendly people, professional evaluation (shout out to Carlos), fair enough pricing, I have literally no complaints so I will be back for the next service appointment. Big thanks to everyone More

by WRITER.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 19, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Carlos and our team to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 19, 2022

The job was done well and all time! Everyone there is so accommodating and helpful More

by stefwestphal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that we were able to assist you and that you had such a positive experience. John Carnivele, General Manager

May 19, 2022

Timely, professional location. Very clean, Starbucks coffee in waiting area. Staff courteous. Would recommend. An long term customer. More

by dankh60453
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 18, 2022

Always pleasant service and they get you in and out. Have not had any issues to this date regarding repair services. More

by joihurd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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