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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,234 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,234 reviews

May 18, 2022

Always pleasant service and they get you in and out. Have not had any issues to this date regarding repair services. More

by joihurd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

May 17, 2022

Took my 14-year-old Camry hybrid in for its semi-annual look-see. Service was outstanding as always, and I was there about as long as I'd intended to be. Always happy with OLT. More

by k1p2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 17, 2022

I purchased the second car in Oak Lawn Toyota and I will recommend this place to everyone. Jack the sales guy is the one you have to looking for! He is very nice and very professional, he will make sure th More

by Krystyna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
May 18, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Krystyna, your feedback and rating mean a lot to us. We're glad that Jack was able to help, and we hope to see you again! John Carnivele, General Manager

May 16, 2022

I had a great experience! ! the dealer was super nice and the process for buying the new car was really easy. Also very transparent with communicating when the car would arrive More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business, Michael, and hope to see you again soon! John Carnivele, General Manager

May 15, 2022

I went in with a car in mind and Edwin gave me a wayyyyy better option. More

by Vargasmercedes93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
May 15, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle! John Carnivele, General Manager

May 15, 2022

I'm so happy Always, they do a great job. Thank you so much for everything More

by Catalina Guzman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 15, 2022

Good, professional service. I was pleased with how courteous my service advisor was. He kept me informed of the progress of the service on my car. Everything went very smoothly. More

by PALOSZOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 15, 2022

The service was outstanding as usual. This visit was my second unplanned service visit. Each time I was in and out in a timely fashion. My service person kept me informed .❤️ More

by burras_92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 14, 2022

This wasn't the best experience. I think they could have done better. It wasn't what I expected More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

For the last eight years I've owned a Toyota, my experience at Oak Lawn Toyota has been fantastic. More

by joejones9818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Joe! We are so glad that we've had the opportunity to work with you over the years. Thank you for choosing Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

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