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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

March 13, 2022

Oak Lawn Toyota was the best Dealorship I dealt. wirh. My Salesman Cesar explained everything and programmed my new Car. In service they explained the extras I could purchase. Marty in finance was al More

by Fed up
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Thank you, Patty. It's fantastic to hear that Cesar and Marty provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 12, 2022

This dealership has always been courteous, competent and professional. I trust their advice and workmanship. Cordial individuals who treat the customer with respect and integrity! More

by DANNYBZ2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 12, 2022

The same problem happened again for Same reason it came up thereand once I pulled to my house to turned off again More

by Antonwatson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Mar 30, 2022 -

Oak Lawn Toyota responded

Anton, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

March 11, 2022

Very good work. I trust them with my car. Sal the service writer is very helpful. I would recommend them. More

by Jmjos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Sal. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 11, 2022

Very satisfied with services plus availability. I wouldn't take my car to anyone else. I hope that the dealership remains so well organized and functional and reliable. I feel that they do care ab More

by Pat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Pat, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 11, 2022

After multiple purchases from this dealership I am completely satisfied with both the sales and service departments. I would recommend them to anyone thinking of purchasing a Toyota vehicle. More

by DSS43043
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 11, 2022

Check in was quick and easy. The wait time for services performed was as expected. More

by steviev1164
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 10, 2022

Ripped me off sold me a broken part wouldn’t return or exchange it. Got my money back from my credit card company. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

March 10, 2022

I was very satisfied with the service I received recently from my Oak Lawn Toyota dealership. Thank you. More

by MARIAN0732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 10, 2022

I've purchased 2 new cars over the years from Dominik Gibek. I'm a proud owner of 2007 Toyota Tundra & 2014 Toyota Rav4. I just had a major service on my pick up truck done at Oak Lawn Toyota like timing More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review, Simon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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