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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

December 18, 2021

Excellent service as always! Appreciate the quick turnaround and communication from Joe Cassello! Great work guys! More

by Krystianblewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 18, 2021

Sal my service technician is very thorough and always gives me his undivided attention when providing service. More

by garysbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Oak Lawn Toyota responded

Thank you! Sal and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 17, 2021

This is my second oil change and they have told me my car needs nothing it's a 2007 Yaris is that even possible More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Oak Lawn Toyota responded

Kate, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

December 17, 2021

Employee was wonderful doing the whole transaction of purchasing the car. She knew her stuff. More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Oak Lawn Toyota responded

Congratulations on your new purchase, Kim! Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Liz here at Oak Lawn Toyota. John Carnivele, General Manager

December 16, 2021

Great service done in a timely manner. I had work done on the recommendation of service department. More

by MARYELLENANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 16, 2021

The service was good. The service representative discussed all of the findings of the 70 point inspection with me. I agreed to have all of these matters serviced. The service representative found a More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota! We appreciate you taking the time to share your great feedback with us. We're glad to hear that our service department was able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 16, 2021

On December 13, 2021, I brought my Lexus 350 ES to Oaklawn Toyota for an oil change and tire rotation which took less than 2 hours. I am very pleased with the work that Keith Stadler and the Technicia More

by ABPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who worked with Keith Stadler
Dec 16, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 15, 2021

my husband financed his first car here, and dominik and cesar was so helpful and patient with my husband and I , they made sure we left with the car we wanted. thank you dominik and cesar. More

by mostafaa7md2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that Dominik and Cesar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 15, 2021

great attention and fast service on my oil change and tires rotation wait less 1 hr. More

by xavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

December 15, 2021

All staff were polite and professional. The service was good and timely. They forgot to put caps on tire as requested but overall it was awesome. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize for forgetting to put the tire caps on :( If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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