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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,234 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,234 reviews

September 02, 2021

Should offer more deals also no coffee Car wash should Should offer more deals also no coffee Car wash should be included. The customer service room should be more friendly with better chairs and comput More

by babysistersdaycare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 03, 2021 -

Oak Lawn Toyota responded

Thank you for your honest feedback. We are sorry to hear that you didn't have a more satisfying experience and will be sure to share your comments with the team. We sincerely value your business and hope you will give us another opportunity to demonstrate our commitment to great service. Juan Vazquez, Service Manager

September 02, 2021

Excellent service and professional. Regardless of those taking off I was serviced in a reasonable amount of time. Thank you for everything. Have a great day. More

by winston_tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 02, 2021

Salvador was professional and courteous Juan was helpful The technician that worked on my 2020 supra was tenacious when most people would have given up.... More

by Nickimart8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Sep 02, 2021 -

Nickimart8 responded

Sal and Juan sorry did not get the technician name were professional and courteous

September 02, 2021

The service is really appreciate getting the car ready for winter the service information helps me. The simple oil change let me know what else is needed! Thanks More

by Lwatson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 02, 2021

Steve Barrix is the reason we keep buying from Oak Lawn Toyota . As a family we have purchased 8 vehicles from OLT. Outstanding service from Steve and Joe in the service department More

by Miketl14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

September 01, 2021

I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious More

by STUBBY1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Daniel Schnur
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 01, 2021

Since day one 2006 my husband and always brought and still are bringing our car in for service at our same Toyota for 15 years . We trust the service , compassion , and knowledge of our service people. More

by SUGARPLUM460
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Oak Lawn Toyota responded

Thank you, Jan, for sharing your thoughts about your experience with Joe here at Oak Lawn Toyota. We appreciate your business and are happy to help in any way we can! Juan Vazquez, Service Manager

September 01, 2021

I've been dealing with ur service 4 my 2003 Avalon, since i perched it n 2003. I have no complaints 2 report. The service has been remarkable..... More

by wem424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 02, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 01, 2021

convenient drop off service. thorough and timely communications from start to finish is a great plus! if there was one thing i could ask for that not provided. loaner car. otherwise, next service i More

by no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerry
Sep 02, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 31, 2021

Never had a problem here, I’ve always had great service either buying a car or bringing in for service. I know I know I can trust them. More

by ETPJAY960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay - Service Dept
Aug 31, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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