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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,133 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,133 reviews

July 04, 2021

Always helpful and on time. Thanks for a job well done More

by LORI9526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 04, 2021

Great service I can always rely on Oak Lawn Toyota to do a great job on my Tacoma. More

by Webrider519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Jul 05, 2021 -

Webrider519 responded

No problem.

July 04, 2021

Great dealership with the best prices in the area. Jack was very helpful and made the whole buying process quick and easy. If you need a car go to Oak Lawn Toyota. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Jul 04, 2021 -

Oak Lawn Toyota responded

Chris, Thank you for taking the time to write this review and let us know how Jack and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

July 04, 2021

Friendly Fast service! Jerry was nice and helpful! He answered all my questions More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 04, 2021 -

Oak Lawn Toyota responded

Erica, It's great to hear that Jerry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

July 04, 2021

Clean and spacious waiting area and friendly service writers who are willing to work with you More

by dwaynebetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Dwayne, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 04, 2021

Toyota employees were very pleasant, patient, informative and professional. I would definitely recommend them to friends and family. Thank you Edwin Cotto you had excellent customer service skill More

by FALFISHER2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Edwin and the team to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

July 03, 2021

Great customer care.Good communications.The service Great customer care. Good communications. The service attendant made it clear what they did and did not do. He also put motes on my file so I will More

by Mother Willis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Sal and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

July 03, 2021

Sal in service department is so helpful in taking care of my dad's car problem. Appreciate it so much. . More

by e_gagni29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 03, 2021

I wasn't thrilled with the initial intake of my request for service! Really didn't feel a friendly/positive or caring connection with intake attendant! I had to have a (Male) friend make the SAME request More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 04, 2021 -

Oak Lawn Toyota responded

Barb, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Juan Vazquez, Service Manager

July 02, 2021

My service rep was good he took care of my issues and kept things smooth More

by grantden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He recently moved back from Cali and agreed with me that the tacos there are the best
Jul 02, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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