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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

August 20, 2021

Great service Courteous very informative did not have to wait long for the vehicle.Diagnose the problem quickly and accurately. Keep me informed throughout the day. More

by jimk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to serving you for years to come, Jim. Juan Vazquez, Service Manager

August 19, 2021

I was well taken care of from start to finish! 🚙 I spoke to Steve B, who’s my salesman. That is always great. Jerry outlined the charges with me and assisted in getting me a ride to an appointment because m More

by Kathy Krokar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry - very nice!
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you for your business, Kathy, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 19, 2021

I initially called and was transferred to Joe in the Service Department. He was informative, and helpful. I spoke next to someone in the parts department next. I made an appointment the next day to have More

by e-gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of the person who I spoke with in the parts department.
Aug 19, 2021 -

Oak Lawn Toyota responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 19, 2021

Bought my truck here and have gone here for all my maintenance and inspections Staff and mechanics doing a superb job day after day. This is why you don't see strikes at Toyota Dealerships. More

by xavi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 19, 2021

I am, and have been so pleased with your company and service! I have purchased a few cars from you already. I plan to buy more. You’r great! More

by Greg.labarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you, Greg, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 19, 2021

Always a reliable service department that I can count on getting the work done correctly and on the first go around! Highly recommend oak lawn toyota for service More

by michaelingersoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 19, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 19, 2021

Excellent staff, outstanding porter, reasonable prices.. I will bring all my Toyota vehicles back here for service! I thanked them for their great personal servic. More

by mendelman79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car porter
Aug 19, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. We look forward to having you as one of our valued customers for years to come. Juan Vazquez, Service Manager

August 18, 2021

Excellent service. Great communication on the part of the service dept. very detailed inspection of the vehicle and total cost estimate upfront. Service department work was very expedient. More

by FIELDMARSHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 18, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your great experience with Oak Lawn Toyota, Marshal. We look forward to sharing this fantastic review with our team. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 18, 2021

I arrived at my appointed time and was greeted promptly. My appointment was a follow up to brake shim replacement on June 23,2021 as brake noise has continued. The tech found no issues but I was assured tha More

by coppenlander
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 18, 2021

The staff is always courteous and helpful. I waited for The staff is always courteous and helpful. I waited for my car while they worked on it. I am very pleased with the service.I received. I will al More

by CAROLNORRISHOMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 18, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us this fabulous five-star review. We appreciate your business, Carol, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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