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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

July 10, 2021

Friendly and knowledgeable staff that suggest but don’t push. I feel comfortable going for service there. Being a female I don’t feel taken advantage of. More

by tmbmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 08, 2021

It is professional, reliable, dependable and convenient to my location. I do not have twenty five further words but wanted to complete the survey. In future I will not participate. More

by smith.bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane
Jul 08, 2021 -

Oak Lawn Toyota responded

Bonnie, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 08, 2021

Great customer service. Got back with me on a timely matter, described my vehicle mechanical problem.Met my expectations ! Highly recommend this service to friends and family! More

by CPDTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jul 08, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

July 08, 2021

Had new breaks and rotors a few months ago, breaks squeak all the time. Went back a few weeks ago, supposedly adjustments were made, breaks still squeak loudly, all the time. More

by Barbr33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 07, 2021

The service experience was excellent. Sal did a great job of keeping me appraised on the progress and turned it around quickly. It was a very nice experience. More

by denis.campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Oak Lawn Toyota responded

Thanks, Denis, for sharing your thoughts about your experience with Sal here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 06, 2021

I loved my salesman Steve. He was so explicit and personable. Just having someone that seems interested in you getting a thorough knowledge is wonderful. More

by ELAINENHARDYP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Oak Lawn Toyota responded

Elaine, thank you for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that Steve and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Carnivele, General Manager

July 06, 2021

Came in for my 12 month service on my 2020 Toyota Camry. Took me 15 minutes before my scheduled appointment. Finished my car promptly. Everyone was very polite and professional. Pleased with my experience. More

by Walleye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 05, 2021

Great service!!! Always professional and even if you don't have coupons, they give discounts anyway. Because they do a test on your vehicle, they explain in details of what is going on with your vehicl More

by TRINAPERRY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 05, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 05, 2021

Jack Makselan has been my sales person for my last 2 toyotas. Jack was excellent at explaining the complete car buying process to me, making sure I understood everything, and just making me feel comfor More

by positivedb14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Jul 06, 2021 -

Oak Lawn Toyota responded

Dana, thank you for sharing your thoughts about your experience with Oak Lawn Toyota. I'm glad that you've had such a positive experience working with Jack, and we look forward to assisting you again in the future! John Carnivele, General Manager

July 04, 2021

Great dealership with the best prices in the area. Jack was very helpful and made the whole buying process quick and easy. If you need a car go to Oak Lawn Toyota. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Jul 04, 2021 -

Oak Lawn Toyota responded

Chris, Thank you for taking the time to write this review and let us know how Jack and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

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