Oak Lawn Toyota

I have been using this dealership for service over 10 years. Always excellent. Always courteous and friendly I was impressed with COVID procedures. Surprised when they took my temperature. Not expected a years. Always excellent. Always courteous and friendly I was impressed with COVID procedures. Surprised when they took my temperature. Not expected at a service call. More

The service department is great Always able to give The service department is great Always able to give advice,on what part can wait ,and what is needed.Will let you know if you drive you can cost mor The service department is great Always able to give advice,on what part can wait ,and what is needed.Will let you know if you drive you can cost more damage. Always looking out for my safety. More

My service was excellent. Greeted and professionally serviced by Frank, it made for a great day!i Thank you for a job well done 👍🏽 Thanks serviced by Frank, it made for a great day!i Thank you for a job well done 👍🏽 Thanks More

Everyone was very helpful and eager to help. All my questions were answered and my concerns were addressed. Quick and efficient service, always a pleasant experience. Thanks for being there! questions were answered and my concerns were addressed. Quick and efficient service, always a pleasant experience. Thanks for being there! More

the dealership is great the only thing that went wrong was when i visited there i was looking for a tundra with a eight foot bed only to find out that toyota doesn’t make a truck without that little usele was when i visited there i was looking for a tundra with a eight foot bed only to find out that toyota doesn’t make a truck without that little useless seat behind the driver’s seat was very disappointed why don’t they make it anymore More

I already completed the Toyota survey! Your employee is not professional and did not listen to me. Due to the stupidity of another service agent charging me for oil changes, filters and tire rotations unde not professional and did not listen to me. Due to the stupidity of another service agent charging me for oil changes, filters and tire rotations under warranty the manager had to extend my warranty because funds could not be returned. I explained it to Patryk and it was in the system and he stated he needed to confirm it. It’s strange he seen it the last time but not this time. So he let me wait in the waiting area and never came over to tell me anything. I went to him and he said he was busy. Too busy for a customer? Terrible service from Toyota. This isn’t the first time with the service department. They need better customer service skills. They are so quick to charge you for everything that they don’t listen to the customer. What ever happened to the customer is always right?? The service department at Mancari’s is the reason I came to Toyota in 2015. More

Excellent customer service- joe is the best ! Went above and beyond in his work and is always friendly, courteous. Love oak lawn Toyota service department and beyond in his work and is always friendly, courteous. Love oak lawn Toyota service department More

excellent service from my initial contact Salvador Gaeta and seems all was taken care of. Very customer service oriented staff . Toyota is always my 1st choice and seems all was taken care of. Very customer service oriented staff . Toyota is always my 1st choice More

My antenatal was broke and I ask service guy to give me parts and labor on it and didn't remember. I asked service guy if he could help me connect speakers to my car and he ask if I had a owner's manual I parts and labor on it and didn't remember. I asked service guy if he could help me connect speakers to my car and he ask if I had a owner's manual I said yes and conversation ended. Besides that it was just a regular service. nothing stood out More